Operation Supervisor Call Center - Merida, México - WEBHELP
Descripción
Be part of the Webhelp FamilyEnsure the proper functioning of the operation, complying with the guidelines
of the organization through the generation of strategies that allow reaching high
customer service standards
Supervise that the processes of the area are carried out in the time indicated for the achievement
associated goals and metrics. Provide follow-up to the activities of the advisors and
to the operation of the tools in order to ensure the proper development of
its functions.
Requirements:
Business Administration Technician, Industrial Engineering in areas related to the position. (Completed)
Advanced English - 85 %
2 years of call center experience
Schedule flexibility
leadership
Advanced office skills
Customer Support
google apps G suite,G ads,G docs,G drives
Outlook
Tipo de puesto:
Tiempo completo
Salario:
$15, $16,400.00 al mes
Horario:
- Turno de 8 horas
Tipos de compensaciones:
- Bono de productividad
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