Abdin Zael Haro Salman

I always give my best effort to accomplish the companies goals and requisitions, excel at my duties to prove not just to my employer I can, but to prove this also to myself, keeping me and the company motivated at all times, with the common objective to grow and be the very best.

CSR Telvista - Customer Service Trainer
Duration 4 yrs
I was helping with Training to the new Customer Service Reps in the company depending on the campaign that would join. I created some of the training programs and also followed the path of previous ones that were already implemented.
- Customer Service Supervisor
Duration 5 yrs
Supervisor and Floor Manager assistant. Worked with supervisors from different campaigns in order to learn how they worked, also helped with QA area related to calls Quality Assurance depending on the clients needs and requirements. Also started learning on how to give out trainings and helping new Reps to get involved in to their campaigns and Scripts that they needed to follow.
- Customer Service Representative
Location Tijuana Area, Mexico
Started working as a Customer Service Representative, I was the first under aged employee at GTS before they changed their name to Telvista. I was part of the great expansion that they had between those years.
Customer Service Specialist Telcel Customer Service Specialist
Dates EmployedJan 2005 – Jan 2007
Employment Duration2 yrs 1 mo
LocationTijuana Area, Mexico
I was working as a Customer Service IT Specialist helping customers work on tech issues related to cell phone networks and configurations, after a few months I was changed to the English customer service division.

TitleCustomer Service Specialist
Dates EmployedJan 2005 – Jan 2007
Employment Duration2 yrs 1 mo
LocationTijuana Area, Mexico
I was changed to a different area where the clients were mostly from U.S. I was helping them with technical configurations for networks and cell apps where they were having issues. Also with some other equipments like remote ISP equipment and others.
Collections and payments under FDCPA regulations Goldman and Warshaw P.C. Made Collections under the FDCPA rules and alignments with good practices and highest numbers during the collections in NY area.
Specialized IT Recruiter/ Administrative Executive TekMexico SA de CV Technical Recruiter Search, interview and recruitment work of Engineers with knowledge in programming, filtering candidates who speak English to give them more training and place them in projects with our clients within the Fortune 500 in the United States.
Executive manager. All the tasks of administration of the office are carried out as well as the executive departments for the Engineers in training.
Public relations. Responsible for making contacts and relationships with Universities whether Public or Private for the recruitment of engineers with excellent performance.
IT Specialized recruiter ArkusNexus ARKUSNEXUS TECH ECHOSYSTEM.
What is this tech ecosystem we keep talking about? It’s a holistic approach that we've found brings a ton of benefits to our business partners, engineers and our community.
ArkusNexus is the perfect spot to validate ideas, products, services and a gateway into the U.S.
• MIND University. Where ArkusNexus' engineers can learn new skills and more.
• R&D + market proven projects. More than just working on requirements and writing lines of codes, our developers can implement creative ways of solving problems that have a massive impact.
• Dedicated software engineering teams. Instead of putting developers on a project, we build teams of developers with a managerial layer that is in charge of getting things done.
• Bi cultural + extreme proximity. Our engineers / tech leads can be in San Diego in 35 minutes or Los Angeles in about one and a half hour. Pretty nice huh?
This is what we are talking about!
VP/ Recruiter Enteracloud MX Looking for the best talent in Mexico to help our U.S. Based company.
This is a great opportunity to join a company with a mindset focused in to collaborators happiness.
We will consider your technical level and we will help you grow on your desired field.
Wait and see ;) we are bringing pushing the bar so high that we are sure that you have not seen these kind of offers in your industry. Let's rock!

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