Amairani Fregoso

Public Relations Specialist with a background in image consulting and protocol, holding a degree in Public Relations and an MBA in Business Administration and Marketing. Over six years of experience in customer service within the hospitality and events industry, combined with three years of experience designing, planning, and coordinating weddings and social events. Proven skills in client satisfaction, team leadership, problem-solving, and creative thinking. Passionate about delivering exceptional experiences, building strong client relationships, and constantly seeking to learn, grow, and lead by example.

Marweddings | March 2023 – Present
Event Planner, Designer, and Coordinator

Plan, design, and coordinate weddings and social events.

Manage and source vendors to meet clients’ needs.

Lead sales efforts and client relations, providing personalized service and follow-up.

Build and maintain relationships with clients, vendors, and stakeholders.

Naviva, Four Seasons Punta Mita | Nov 2022 – Mar 2023
Guest Experience and Satisfaction Supervisor

Supervised concierge and housekeeping teams, ensuring top-tier guest experiences.

Managed VIP client services, including itinerary design and execution.

Handled cash operations and upselling of services.

Delivered exceptional cross-selling results and built strong client relationships.

Education

MBA and Marketing, The Power Bussines School

Degree Public Relations, Univesidad Autonoma de Guadalajara

Human Development Program, Universidad del Valle de Atemajac (2017)

Business Administration and Organization, CUCEA (2018)

Additional certifications in customer service, image, and protocol.