Ana Nava

Dedicated and results-oriented Senior Supplier Quality Engineer with a proven track record of driving excellence in supplier management and ensuring the highest standards of product quality and reliability. With over seven years of progressive experience in the manufacturing industry, I have honed my skills in supplier relationship management, quality control, process improvement, and project leadership. Myexpertise lies in identifying and mitigating risks, implementing robust quality assurance processes, and fostering collaborative partnerships with suppliers to achieve operational excellence and customer satisfaction.

Senior Supplier Quality Engineer , Sep 2023 – March 2024, FLEX Guadalajara, Jalisco, Mex.

• I led supplier quality management at Flex, supervising the definition of customer requirements, materials qualification and

validation of the production process.

• Established inspection protocols aligned with the Acceptable Quality Limit (AQL) and New Product Introduction (NPI) criteria.

• Coordinated inspections with third-party entities for the efficient release of materials.

• Performed SCAR/8D evaluations, generated metrics reports and initiated continuous improvement projects to reduce defective

parts per million (DPPM).

• Implemented failure analysis and corrective/preventive actions through data-driven audits and collaboration with suppliers.

• Provided training and supervision to technicians and inspectors.

• Key projects included the development of a database for internal supplier rejections, training programs for quality tooling

technicians, and the creation of an 8D format for material containment, resulting in a significant DPPM reduction of 50,000 to

2,500 in four months.

Supplier Quality Engineer , July 2021 – July 2023, Molex Guadalajara, Jalisco, Mex.

• Rapidly monitor and address suspicious or non-compliant raw materials within a 24-hour timeframe.

• Coordinate inspections and rework efforts with internal/external inspectors and suppliers to ensure timely resolution.

• Conduct weekly follow-ups to minimize retained materials and optimize financial resources within the Material Review Board

(MRB).

• Develop and update inspection plans in alignment with internal customer requirements, incorporating necessary revisions and

enhancements.

• Collaborate with suppliers to resolve quality issues affecting manufacturing and implement internal containment measures as

needed.

• Provide expertise in first article received (FAIR) analysis and supplier development evaluations.

• Execute supplier corrective/preventive action processes, conducting thorough analyses and fostering continuous improvement

initiatives.

• Lead projects including product transfers between locations and integration of customer-specific requirements into component

evaluations.

• Projects Developed: Led the transfer of products from Molex Juárez to Molex Nogales and Molex Guadalajara, ensuring seamless

transition and operational continuity, evaluated and integrated specific customer requirements and characteristics into supplied

components, enhancing product alignment with client expectations and standards.

Supplier Quality Engineer, March 2020 – Jun 2021, Molex- Nogales, Son, Mex.

• Coordinated resolution of raw material complaints, collaborating closely with suppliers to identify root causes and minimize

defects, aiming to uphold manufacturing standards and prevent production delays.

• Conducted thorough inspections of incoming part designs and verified documents to ensure compliance with quality standards

and regulatory requirements, including PPAP validation.

• Implemented immediate containment measures for suspected defective materials, facilitating detailed studies to validate claims

and uphold product integrity while minimizing production disruptions.

• Conducted rigorous reviews of suppliers' corrective and preventive actions, fostering collaboration and driving continuous

improvement initiatives to enhance product quality and supplier performance.

• Conducted periodic supplier audits to assess the effectiveness of corrective actions, aiming to maintain accountability and drive

ongoing improvements in supplier quality management.

• Evaluated product compliance with Molex chemical specifications through meticulous analysis, including XRF analysis, ensuring

alignment with regulatory requirements and internal quality standards.

• Actively participated in weekly internal audits, contributing to the continuous improvement of quality management systems and

ensuring compliance with industry standards and regulations.

• Managed coordination and reception of transferred products to the Nogales plant, collaborating with teams from various locations

and evaluating new product introductions (NPI activities).

Quality Control Engineer, June 2017 – March 2020 , Molex - Nogales, Son, Mex.

• Acted as primary liaison for customer complaints in the automotive, medical, connector and industrial products sectors, ensuring

quick and effective resolution.

• Managed the end-to-end customer complaint process, from inception to resolution, including the creation, assignment and

ongoing monitoring of internal and external complaints.

• Performed thorough verification of corrective actions proposed by quality engineers through comprehensive 8D reports, providing

timely updates to clients on completion of corrective measures.

• Coordinated the initiation of RMA as necessary to address customer concerns and facilitate product returns or repairs.

• Played an integral role in both internal and external audits, ensuring compliance with quality standards such as IATF 16949, ISO

13485 and ISO 9001.

• Provided valuable support in the automotive sector, contributing to the development of processes such as GR&R, CPK and poka-

yoke.

• Updated and maintained critical documents including process failure mode and effects analysis (PFMEA), control plans (CP) and

flowcharts to reflect current manufacturing processes and quality standards.

• Led a successful project aimed at reducing quality complaints in the C GRID area, achieving a notable transition from receiving

10 complaints to zero complaints over the course of a year.

Industrial Engineer, Specialty in

Quality and Manufacturing

(2011-2016)

Instituto Tecnológico de Nogales -

Nogales, Son, Mex.

• Green Belt Six Sigma

Certification(2017).

Tecnológico de Monterrey - Nogales,

Son, Mex.