Bruno Alcalá

MARCH 2020 – JANUARY 2025
Delivery Manager | Softtek | Guadalajara, Jalisco
Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company
policies.
Managed resources effectively to avoid unnecessary delivery delays.
Engaged customers to discuss business needs and explore opportunities to increase sales.
Enhanced team performance by providing regular feedback, coaching, and training opportunities.
Mentored junior team members to develop their skills and advance within the organization.
Financial planning and control.
DECEMBER 2016 – MARCH 2020
.NET Senior Developer-Team Leader-Service Manager | Softtek | Guadalajara, Jalisco
Client-staff link.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and
ensuring high-quality service delivery.
Optimized performance through testing and tuning applications.
DECEMBER 2014 – DECEMBER 2016
Senior .NET Applications Developer | Global HITSS | Guadalajara, Jalisco
Contributed to architectural decisions that improved overall system reliability, maintainability, and flexibility.
Optimized database performance by designing efficient schema structures, indexing strategies, and query
optimizations.
Streamlined development processes by introducing agile methodologies such as Scrum or Kanban.
AUGUST 2014 – DECEMBER 2014
Senior Technical Leader | Hewlett-Packard Inc | Guadalajara, Jalisco
Mentored junior team members, fostering a culture of continuous learning and professional growth.
Enhanced software performance by identifying and resolving technical issues in legacy systems.
Led cross-functional teams to deliver complex projects on time and within budget, ensuring client satisfaction.
Performed comprehensive code reviews, maintaining high-quality standards for all development projects.
FEBRUARY 2013 – AUGUST 2014
Senior Technical Leader | Softtek | Guadalajara, Jalisco
Mentored junior team members, fostering a culture of continuous learning and professional growth.
Enhanced software performance by identifying and resolving technical issues in legacy systems.
Staff team Leader.
FEBRUARY 2010 – FEBRUARY 2013
Software Construction Coordinator | Bansí | Guadalajara, Jalisco
Developed and executed pre-construction milestones on project schedule.
Attended on-site meetings with subcontractors and clients.
Formulated quality assurance and safety standards to comply with construction plans.
FEBRUARY 2008 – FEBRUARY 2010
Software Engineer | Hildebrando| Guadalajara, Jalisco
Client-staff link.
Developed scalable and maintainable code, ensuring long-term stability of the software.
Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Developed reusable components that significantly reduced development effort on multiple projects.
Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
MAY 2006 – FEBRUARY 2008
Developer Intern | Vanguardia Soluciones Digitales| Guadalajara, Jalisco
Optimized application functionality by implementing rigorous testing protocols and addressing identified bugs.
Conducted data modeling, performance and integration testing.
Supported project managers by tracking progress against milestones, providing status updates as needed
throughout the development lifecycle.

JULY 2007
Information Science - Computer Information Systems | Universidad de Guadalajara | Guadalajara, Jalisco
Web development internship
JULY 2003
Computer And Information Technology Technologist | Centro de Enseñanza Técnica Industrial | Guadalajara,
Jalisco
SMT - Aurface-Mount Technology Training