Carlos Castro Vargas

HR Management – Inclusion and Diversity Leader – AGILE Project Management – Scrum Master

HR Specialist BRK Arquitectura y Espacio

November 2021 – Current

Hybrid

In charge of recruiting process, pre-screening, scheduling interviews, and onboarding new hires

• Coordinate HR functions as needed.
• Plan employee events.
• Compensation and Benefits Management. 
• Talent Management.

Patient Qualification Agent Studykik

June 2021– April 2024

Remote

Customer Service, Contact campaign for research studies.

• Team Lead Training (KPI monitoring, QA checks, Work distribution)

Ejecutivo Proyectos Agiles (Scrum Master) Banbajío

December 2020 – June 2021

Leon, Mexico

Project Optimization by reducing backlog by 30%

• Facilitation of Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Review, Retrospective).
• Backlog management.
• Implementation of Agile practices to improve team efficiency.
• New team members training in Agile practices.

Project Leader HERE Technologies

October 2009 – December 2020

Leon, Mexico

In charge of identifying the users’ needs and manage the economic, material and human resources to get the desired outcomes in the established deadlines with the topmost quality.

• Project Management: Global production and contractors (Project Management Cycle).
• Quality Center of Excellence (QCoE): Project adoption at Leon site, Data Base Quality Certifications and inspections, Data Assurance Governance, Internal auditor ISO. 
• Scrum Master: Implementation and monitoring of projects, Compliance with Scrum-Agile principles and values, guarantee the correct application of the best practices of SCRUM, facilitate SCRUM meetings.
• Resource Management: Performance and compensations assessment, personal and professional development plan, Organizational Development event coordination, Engagement, Inclusion and Diversity programs Leader. 

Scrum Master Professional Certificate (SMPC) – CertiProf

Scrum Foundation Professional Certificate (SFPC) – CertiProf

College Degree: Human Development – Instituto Renacimiento

COTAHUM Ontological Coaching Certification – COTAHUM

• AGILE in the workplace 2020 by HERE July 2020
• Respectful Workplace Facilitator March 2020
• Train the Trainers by HERE January 2020
• Out & Equal workplace summit Washington D.C. October 2019
• Instructor Course by WellBeing Counseling February 2019
• Crucial Conversations by Here December 2019
• Coaching: Tools for Teamwork and Organizational Conflicts at the XVIII National Human Development Congress ADEHUM June 201
• Management Skills Diploma by Tec de Monterey Campus León 2012