Dafne Michan

I consider myself a reliable, organized,committed, optimistic, proactive, self-driven and goal-oriented person who likes challenges and focuses on improving continuously; well mannered,
articulated and fully aware of diversity and multicultural issues, well organized and someone who knows how to effectively work under pressure while multitasking. Flexible in the ability to
adapt to challenges when they arise and at the same time remaining aware of professional roles and boundaries

Job responsibilities- 

●Ensure projects meet deadlines and budget.
●Perform quality control on the project throughout development to
maintain the standards expected.
●Communicate with executives to keep the project aligned with
their goals.
●Coordinate staff and internal resources.
●Manage project progress and adapt work as required.
●Conduct project review and creating detailed reports for executive
staff.
●Optimize and improve processes and the overall approach where
necessary.
●Expert in providing outstanding and proactive services.
●Classification of emails and resolution of tasks in a promptly
manner.
●Administration of personal / business documents and records.

• Answer, forward and select phone calls. 

• Event coordination 

• Reporting, records, databases and control and management formats. 

• Creation of an efficient database for forms, letters and documents, and improved file control that streamlines and saves time which brings more consistency and reduces errors. 

• Classification of emails and resolution of tasks in a promptly manner.

• To obtain or send information or documents using a computer, mail, or fax.

• Merge, manipulate and organize documents, Word and Excel.

• Copy, file and maintain documents and records. 

• Control and organization of registration of appointments and follow ups. 

• Team work to ensure proper follow-up of each client. 

• Calendar and schedule coordination

• Budget management, bank account management, personalized service and attention to clients  and suppliers, invoicing, payments, supervision and coordination of the construction and the  administrative team, several purchases, supply of office supplies and control and history of petty  cash expenses. 

• Support to the CEO in the coordination of meetings and conferences with clients (Zoom or Google Meets, and follow up to check assistance), management and organization of his agenda (Google Calendar or Outlook Calendar), expense reports (Excel and Google Sheets),  presentations (PowerPoint), file control, travel logistics and personal matters, coordination and  control of activities for negotiation meetings with clients, 

• Translation of a variety of documents including literary, legal, research, technical, scientific, educational, and commercial materials into Spanish making sure I understand the meaning and into English, making sure to preserve the original meaning and vice versa. 

• Consecutive interpretation. 

• Collection, classification, distribution and preparation of mail and courier deliveries. 

Austin Community College