Daniel Armenta López

I was born in Mexico City but raised in the city of Pachuca, I'm single but enjoy hanging out with  my friends on weekends and love spending time with my family. I'm hardworking, loyal and responsible but most importantly I like to challenge myself to become the person I'm meant to be.

Snap English | March 2022 - Jan 2023

English Teacher

• I was in charged of imparting English courses, create activities for students to get engaged in class.
• Look over groups aged between 12 - 40 years old. Fostered a positive work environment by consistently treating all co-workers and students with respect and consideration. Supervised classes to ensure proper use of methodology. Trained teachers to help them create teaching strategies to a better learning and teaching experience.

Interlingua | March 2018 - May 2022

English Teacher

• I was in charged of imparting English courses for the business division, create activities for students to get engaged in class.
• Look over groups aged between 12 - 40 years old. Fostered a positive work environment by consistently treating all co-workers and students with respect and consideration. Supervised classes to ensure proper use of methodology. Trained teachers to help them create teaching strategies to a better learning and teaching experience.

TTECH | Jan 2017 - Sep 2017

Technical Support Representative

• Politely assisted customers in and via telephone. Answered an average of 80 calls per day by addressing customer inquiries, solving problems and providing new product information. Described product to customers and accurately explained details and care of merchandise. Provided an elevated customer experience to generate a loyal clientele. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Tim Hortons (Canada) | Sep 2012 - Jul 2016

Front Counter Attendant

• Operated a cash register for cash, debit and credit card transactions. Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Trained new associates to properly take orders and prepare items for it (drinks and food). Handled all customer relations issues in a gracious manner and in accordance with company policies.