Diana Chávez

Trilingual Industrial Engineer with international experience in process optimization, KPI management, and continuous improvement. Proven track record in production planning, data visualization, and cross-functional collaboration to improve efficiency and standardize workflows. Known fort transforming data into actionable insights using Excel automation and dashboards. Committed to continuous learning to strengthen data-driven decision-making and digital transformation efforts.

Maintenance Excellence Leader

EssilorLuxottica – McDonough, Georgia

Sep 2024 – Present

• Designed and implemented KPI dashboards to monitor lab and maintenance performance, enabling real-time tracking and continuous improvement.
• Conducted time and motion studies to classify tasks as value-added, non-value-added, or process non-value-added—identifying inefficiencies and driving waste reduction initiatives.
• Designed and administered surveys to assess the current state of the maintenance team from the perspective of their internal clients (Operations, Quality, Logistics, etc.), identifying gaps in service quality and team responsiveness.
• Performed audits to evaluate the accuracy of work orders, adherence to preventive maintenance plans, and the service quality delivered by maintenance personnel.
• Collaborated with maintenance managers across multiple facilities to improve PM completion rates from 35% to 80%, standardizing execution and enhancing team accountability.
• Implemented visual management tools and standardized procedures across labs to promote transparency, communication, and performance tracking.
• Developed automated Balanced Scorecards in Excel to centralize and streamline maintenance KPI reporting across sites.
  Production Planner

SMTC Corporation – Chihuahua, Mexico

Jun 2023 – Jul 2024

• Planned and monitored weekly production schedules using Kinaxis RapidResponse and ERP systems to meet customer revenue and product mix goals.
• Adapted production plans in response to material shortages, availability issues, or inventory discrepancies, ensuring minimal disruption to operations and maintaining on-time delivery.
• Collaborated closely with Operations, Industrial Engineering, and Purchasing departments to align production goals with resource constraints and process capabilities.
• Maintained flexibility in dynamic environments by adjusting timelines and priorities under pressure to meet customer and business expectations.
• Actively participated in cross-functional meetings to resolve issues and improve coordination between departments.
• Responsible for creating, managing, and closing work orders as part of daily operations.

Bachelor’s Degree in Industrial Engineering (Manufacturing Focus)

Universidad Tecnológica de Chihuahua (UTCH), Mexico

2019 – 2023

• Graduated with hands-on experience in Lean tools, production systems, and continuous improvement practices.
• Highlighted Projects – Kaizen Initiatives:

SOFI de Chihuahua (2022):

• Led layout redesign and line balancing to optimize flow and reduce waste.
• Identified non-value-added activities and implemented improvements aligned with Lean principles.

Bell Helicopter (2022):

• Conducted time and motion studies to identify inefficiencies.
• Implemented Poka-Yoke techniques to reduce human error and improve process reliability.