Edgar Hernández

I'm very proactive and passionate about achieving the best customer service goals. I'm a customers' advocate and consistently strive to understand and meet their needs. I excel at building strong relationships, resolving issues efficiently, and ensuring customer satisfaction. My dedication to delivering exceptional service drives me to go above and beyond in every interaction

I've worked for Carvana, Chubb, Evaluatest, and other companies in sales and customer service positions, addressing a wide variety of customer needs via chat and calls. Through these roles, I have developed excellent communication and problem-solving skills, allowing me to effectively manage customer inquiries and provide tailored solutions

I studied Management at UNAM, where I obtained a bachelor's degree. I also pursued my interest in anthropology by spending two years as a listener at the National School of Anthropology and History (ENAH), participating in field practice trips.