Erik Flores

Communicative, organizational person and able to adapt to each situation. I am looking for a job opportunity in which I am able to demonstrate my commitment and ability to work

Operador C Bilingûe
Nov 2022 – Dec 2022
Atento Swiss Colony Campaña Temporal (HomeOffice)

• My main focus was to help customers to place orders online, they would provide me the item(s) number(s) from their catalogue, subsequently they would confirm or provide me their shipping address or addresses and lastly they would provide me their payment method, also I would often have the chance to upsell some items, like pillows, mixed nuts and petite fours.  

Ejecutivo de Atención a Clientes 

Abr 2018 - Ago 2010

Atento - Tlalnepantla de Baz 

• My main focus was to determine whether or not to make valid the cellphone insurance of the client, also explain with extended detail about the benefits of the service, lastly if a client was having some kind of technical issues with their device, I would help them solve the issue

Asistente de Abarrotes 

Ago 2015 - Oct 2015

Bodega Aurrera (Grupo Walmart) - Tultitlán de Mariano Escobedo, MEX 

• I Would assist in placing the products on their determined aisle and shelf, I would also help clients find the products they were looking for, if needed I would climb up on top the shelf to get the product the client needed, also in case I were to find a product in a diffrent area, I would move it to their assigned area

Licenciatura en Ingeniería en Sistemas Computacionales, Sistemas de Computo , 2023 

Universidad Icel Campus Cuautitlán Izcalli - Estado de México, Cuautitlán Izcalli 

I have a very good understanding when it comes to software and hardware of a computer device and I’m currently in process to get my degree 

Certificado de Bachillerato, Bachillerato, 2015 

Instituto Idea - Tultitlan, San Antonio