ERIKA ARROYO

Passionate about IT Sales, focused on developing business, market growth and World-Class Customer Service

TELTONIKA IOT GROUP

Sales Manager Northern Mexico

Managed fullsales cycle, prospecting, engaging and growing accounts. Build and leverage commercial relationships with distributors and resellers. Negotiate terms and volume agreements. Train and make onboarding process for new Sales Managers in Mexico and Caribbean. Achievements:* Teltonika Mexico Sales Person of the Year 2021* *LATAM #1 Sales Manager for New VIP Clients amount achieved in 2021* *Global #4 Sales Manager for New VIP Clients amount achieved in 2021 (28 offices around the world)*

GOOGLE 

Digital Marketing New Business Sales Development Consultant

 Engage premium partners with Google's online Search, Display, YouTube and Mobile advertising products. Prospect to uncover new business opportunities, develop ways to cut through and make initial contact. Commit to achieving sales targets while delivering a high-quality service to customers that exceed client expectations and quality scoring measures. Achievement: Acquisition of High Value account which represented $60.000 USD of revenue for the company within 6 months.

AMERICAN EXPRESS MEXICO 

Operation Liaison/Project Leader LATAM 

Lead the annual projects for updating and complying with sales and customer service procedures in 6 markets for all lines of business of the company, coordinating up to 25 experts and reporting to the Strategic Planning Manager. Achievement: Reduced from 2000 to 1000 customer service procedures in the LATAM region, the Caribbean and Spain in 1 year

Applied Robotics. Applied Robotics and Technology Sciences Asociation

Consultative Sales. Cyclus Group. 

B2B Sales, Cold Calling, Handling Objections, Successful Presentations, Spin Sales. Teltonika Academy.

Design and Manage of Google Adwords Campaigns. Posgraduate Studies. UNAM

 Communication Studies. Academic Exchange. University of California, Santa Barbara Communication Sciences, Organizational Communication. UNAM