Erika Venzor Martinez

A highly motivated Business Analyst with over 9 years of valuable experience.

Performed investigative activities to uncover root-cause of business problems, identifies solution options & translates requirements for development readiness.

Project Management experience including IT, Finance, Banking, Risk management, Change management, Quality management, Time management, Configuration management, and Resource management.

Professional Experience

Proxy Product Owner - Business Analyst II (Project Innovations)

Gainwell Technologies

August 2016 – July 2022

• Delivered high business value functionalities by direct optimization of deep learning framework.

• In charge of leading 2 teams (USA and India; 8 developers, 2 testers,and 2 Scrum Masters). I trained the testers, reviewed their test cases for the current sprint and regression testing; I leaded planning and daily scrum sessions also I was responsible for setting strategy and monitoring progress towards goals each sprint.

• Healthcare implementation for Credentialing and Configuration Modules.  Medicare and Medicaid.

• Participated in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.

• Bridged between clients, project managers and technical staff to define, document and share business requirements and expected impact. 

• Helped and verified that all requirements have been met by approving and validating test results.  

• Reviewed, created, and executed test cases and user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories to identify gaps between existent configurations in product environments and new configuration tools both comparative tools and configuration Tool.

• Analyzed Configuration business requirements solidifying successful implementation of all configurations for all the Tenants to be exported and imported into Product Environments, implemented interactive documentation, user guides and comparative apps on new configuration tool.

• Designed Provider Credentialing solutions, roadmaps and managing backlogs for existing and prospective clients, improving Credentialing processes (revalidation and reenrollment) for regular clients (Kansas, Puerto Rico) and external Managed Care Organizations (Blue Cross Blue Shield).

• Wire framing and prototyping.

• Reporting & Analytics, Database Querying (SQL).

• Performed daily claim balancing, sent check / EFT emails and month end financial balancing, review requirements for assigned CO’s.

• Functional areas: Claims, Prior Authorization and Recipient for Connecticut State.

• Participated in sprint planning, daily scrums, testing, retrospectives,and sprint reviews.

• Acted on behalf of the Product Manager to accept User Stories as “Done Done” during Sprint Reviews.

• Received Engineering Accomplishments/Spotlight in grooming and testing the deliverables and get them closed within the same SPRINT window (Innovation’s project) 2021.

• CSPO Certified Scrum Product Owner (2018).

• Received Monthly Team Achievement Recognition HLS Innovations USE Team for finishing Sprint 40 with outstanding results.  A great stepping towards the delivery of Release 9. (August 2017).

• Utilized (SDLC), Agile, Scrum, Kanban, and WaterfallMethodologies. TFS, JIRA, Confluence, VISIO, and Oracle SQL, Workday.

Product Configuration and Process Excellence Engineer                      

Biosense Webster a Division of Johnson & Johnson

May 2016 – August 2016

• Leaded, coordinated and facilitated the implementation of Lean Manufacturing efforts.

• Experience in implementing SAP New General Ledger and itsconfigurations.

• Configured Cost Elements, Cost Objects such as WBS Elements, Internal Orders Cost Centers, and Profit Centers for New General Ledger facilitating business process mapping across business and eliminated non-value-added activities.

• Utilize SAP and Microsoft Dynamics applications.

Project Manager/Subject Matter Expert                                                  

EDM / Genpact

April 2007 – March 2016

• Performed several processes and conducted several onsite and remoteFinancial Solutions for different countries that consisted of analyzing the client’s financial needs to help them to achieve goals which included Order to Cash, Billing, Order Management, General Accounting, Payroll, Purchasing and Procure to Pay.

• Standardized Accounts Receivable, Order Management, General Accounting and Payroll and Purchasing processes to improve productivity by providing KPIs monthly and yearly basis.

• In charge of leading a team of 8 AR specialist. (6 AR Collectors and 2 Master Data Analysts). I was responsible for training new team members, assigned the clients to each collector, established collection strategy for each collector, monitoring daily and monthly progress of percentage collected; reviewed and approved the credit limits assigned to new Clients, configuring and customizing Customer group, customer master data, implemented credit Analysis, Risk Analysis and Financial Reporting and I managed the rewards and recognition program, time and attendance and performance employee appraisal.

• In charge of leading a team of 3 buyers, reviewed purchase orders, check them for accuracy, reviewed agreements and contracts, ability to negotiate price agreements to establish purchasing catalogs, resolve discrepancies with suppliers.

• In charge of leading a team of 3 Jr Accountants and 4 Accounts payable specialists. Experience on SAP ERP Financials. FI-GL: Configuring and Customizing of enterprise structure, Financial Accounting global setting, New General ledger Accounting, Configure Cost Elements, Cost Objects, such as WBS Elements, Internal Orders, Cost Centers, and Profit Centers for New General Ledger.  Accounts Payable: Configuring and Customizing Vendor group, Vendor master data, Automatic payment program.  Asset Accounting: Configuring and customizing Assets, Maintain Asset Master Data-Acquisitions, Retirements, Transfers, Revaluation of Assets and Depreciation Run.

• Created and updated forms-related documentation, e.g., functional specifications, configuration documents form data repository.

• Documented, implemented, and audited Common Minimum Practices/SOX Controls.

• Analyzed client’s requirements and provided support and guidance to client’s requirements on pricing, created amendments to Statement of Work agreements.

• Attended year and monthly SOX Audits.

• Utilize QAD, JD Edwards, Oracle/Hyperion HFM, Encore, Cognosand SAP ERP Applications.

Xerox

Finance Supervisor

July 2006 - April 2007

• Analyzed inter-company operations and negotiated with suppliers, schedule for payment.

• Coordinated financial processes with the process owners from Dallas, Texas, Jamaica, and Utah.

• Leaded a team of 15 associates I was responsible of training the new employees, assigned the capacity for each associate, reviewed the number of invoices processed for payment and the accuracy, monitored associates time and attendance, goal setting and performance employee appraisal.

Johnson Controls

Experienced Financial Specialist ​​​​​

April 2006 - Jul 2006            

• Analyzed Financial Statements.

• Elaborated Bank reconciliations.

• Utilize MFG Pro and SAP ERP applications.

Hopkins Manufacturing  

Accounts Payable Coordinator

Nov 2003 - April 2006                                          

• Managed Mexican, American, and international vendors.

• Planned and carrying out programs of payment for national and international suppliers.

• Handled banking account, checks, bank conciliations, reimbursements, and statements.

• Audited all accounts payable invoices reviewing for correct costs and quantities.

Human Resources and Payroll Supervisor ​​​

Nov 2001 - Nov 2003                                                      

• Administered various accounting functions, including payroll, managed hiring.

• Delivered HR trainings, ensured compliance with all federal, state, and local laws.

• Maintained appropriate records and documentation. Assured all recruiting activities in compliance with regulations and company procedures.

• Participated in Round Table meetings, conducted associate exit interviews, and other areas as assigned. 

• Prepared payroll tax, state/federal tax returns, vacation accruals, benefits, and employee compensations, assisted year-end audits, implemented TRESS Payroll System.

Lear Corporation

Human Resources and Payroll Supervisor​

Feb 2000 - Aug 2001                                                                                                                      

• Ability to partner with various departments to understand business objectives and identify corresponding Human Resource needs, managed hiring.

• In charge of leading a team of 5 people.  I trained new members, reviewed, and approved payroll (250 employees), supervised all the print forms and documents of the employees and performance employee appraisal. Approved tax preparation and legal requests.

• Utilize AS400, Kronos, MXP and QAD Systems

Titulo en Licenciatura en Administración de Empresas