Estephannia López Muñoz

My name is Estephannía López, I am 26 years old and I am passionate about ESports and Videogames, working with 5 years of experience in different areas like project management, player support on social media and websites, statistics/data and translation. Managing multi-projects for online games in platforms on PC and Mobile devices for international companies specialize in videogame entertaining and development. Being involved in at least 7 projects in less than 4 years with NA, SPAIN & LATAM teams, multitasking in separate but related areas. Making me an expert in the gaming industry.

Available to Relocate to CDMX or another Country.

Companies and Job Name

• Ubisoft, LATAM —Admin Jr, statistics & Player Support
• GGTech LATAM, Mexico — Admin, statistics, Player Support and Discord Management
• BLAST, Mexico — Admin & Player Support
• Skill E-Sports, CDMX— Main Caster

WORKED AREAS
Admin: Project Management of university, school, community and professional competitive events at Esports and videogames. Organizing and supervising the performance of everything a project needs. From knowing the users/players who are inside, answering their questions, solving their problems in a stressful situation. Create a Rulebook according to each game, changing rules if needed or creating any other documents. Critical thinking, ability to solve quickly, multitask, teamwork and knowing how to communicate are the key.

Translator: I work as a Translator, Spanish teacher and Tourist Guide in the Buddy Program and communication translator and interpreter between the GGTech/Riot NA team and the LeagueOps Mexico team.

Player/Customer Support: Talking to the users/players who are inside, answering their questions, clarifying and having player/user support with them, solving their problems in a stressful situation with different communities.

Statistics: Use of Proficiency of Google Sheets to provide different statistics to the users on social media.

Social Media Management: Knowledge of platforms such as Twitter, Facebook, Instagram, Twitch and Discord to maintain closer contact with the users, to answer their questions, send announcements about the latest news on tournaments and events.
 

UTEL, CDMX

International Business.