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Ciudad Apodaca
Fernando Gaytan

Fernando Gaytan

Bilingual Specialist - Tech and Customer Support

Atención al Cliente / Soporte

Ciudad Apodaca, Ciudad Apodaca

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Servicios ofrecidos

I have a strong background in tech and customer support, with a passion for problem-solving and helping others. Being bilingual allows me to communicate with a diverse range of clients virtually. I’ve gained experience in data entry, customer service, and technical troubleshooting through various roles.

Technical support
Business analyst
Customer service
Data entry
Tarifa aproximada: MXN$ 120 por hora

Experiencia

Customer Service

  • Company: Aventus, Charleston, South Carolina (Remote)
  • Years Worked: Aug 2023 - Sept 2024

 

Video Streaming Platform Support

  • Company: ModSquad, Austin, Texas (Remote)
  • Years Worked: Nov 2021 - July 2023

 

Online Video Game Support Agent (Remote)

  • Company: ModSquad, Nuevo Leon, Mexico
  • Years Worked: May 2020 - Nov 2021

 

Business Analyst - Procurement

  • Company: Atos/Xerox, Nuevo Leon, Mexico
  • Years Worked: Sept 2015 - Oct 2019

 

Technical Support

  • Company: Xerox/Atos, Nuevo Leon, Mexico
  • Years Worked: Aug 2011 - Sept 2015

 

Technical Support

  • Company: Sutherland, Nuevo Leon, Mexico
  • Years Worked: Feb 2008 - May 2011

 

Technical Support/Collections/Customer Care

  • Company: Teleperformance, Nuevo Leon, Mexico
  • Years Worked: Dec 2001 - Feb 2008

Educación

Bachillerato/High school (Preparatoria #22 UANL) Guadalupe N.L.

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