Horacio Zavala

Highly motivated and driven Systems Administrator seeking a VMware Systems Administrator or similar position. Looking to contribute in a team driven environment, while continuing to grow my skills and abilities in a role that I am passionate about. Thus, I'm looking for a company that i can professional grow with.

I have 12 years of experience designing, managing, maintaining and troubleshooting VMware environments for several companies like TELCEL, AMÉRICA MÓVIL, TV AZTECA, WALMART, FERROMEX, ABC’s Hospital, SAMSUMG, KODAK, SUZUKI, GNP, AXA, LUX´s Optical, SANTANDER, HSBC, BANOBRAS, SSP, SAT in México and other companies in the Caribbean: PANAMÁ, PUERTO RICO, JAMAICA, VENEZUELA and COSTA RICA. 

KPMG                                                                                                            03/2020 - Present

Senior Associate Architecture & Engineering, Server Operations - Virtualization

Administration of physical and virtual infrastructure with vmware-vsphere on cisco-ucs technology (30,279 VMs running in 1,293 esxi host)

• Troubleshooting with vmware and cisco vendors opening support tickets walking together to find out the root cause and remediate issues as soon as possible over 99.9% SLA closure times.
• Deploy, build, configure and upgrade vSphere solutions (vROPs, vCenter and Esxi host servers) following best practices, and company policies to avoid security vulnerabilities.
• Scripting with powerShell to get reports and automate configurations in vmware environments and cisco technology (rack and blade servers). 

HPE                                                                                                                         12/2017 - 03/2020

VMware specialist 

Technical-Consultant roll at HPe company deploying and configurating vmware enviroments following best practices in several projects and diverse clients.

• Reactive-diagnostic and Proactive-analisys detecting issues of configuration and bad-mannage in virtual-enviroments.
• Updating, managing and troubleshooting of several virtual and physical environments and hyperconvergent systems like One-View and Proliant servers.
• Implemented a NonStop solution in CityBanamex, Qro.

HSBC                                                                                                                       11/2016 - 12/2017

VMware Specialist 

I administrated and maintenanced the virtual infrastructure and LATAM applications (217 esxi host servers) 

• I symplified and automatized virtual infraestructure by scripting and analisys-report. 
• I applied complex troubleshooting for recover networking-connectivity of several Linux and Windows VMs. 
• Complex troubleshooting for recover VMs in zoombie-state. 
• I recovered the partition-tables in 2 datastores, recovering 11 VMs. 
• Troubleshooting in data-recovery from backups of VMs. 
• Tuning of VMs during their X2V migration and resizing OS partitions in Linux/Windows systems following recommendations of vendor and best practices.

IBM                                                                                                                                                       06/2014 - 10/2016

VMware Specialist 

Managed and maintained LATAM virtual infrastructure and applications (9,363 VMs).

• I resolved tickets in the incident queue taking care of SLA times above 99.9%
• I solved complex issues to recover 30 VMs for storage incidents.
• I used to UCS Manager and UCS Central for configure storage/networking connectivity in esxi servers. 
•  Improved my diagnostic skills for Cisco and IBM servers.
• Improved and overcame my personal challenge of deploying and configuring 100 VMs, answering phone calls and emails at the same time.
• I symplified and automatized the configuration of esxi servers by scripting. 

GNR                                                                                                                                                       01/2012 - 06/2014

VMware Consulting 

• I optimized CPU and RAM resources in 70% and, Storage resource 50% analyzing with vROPS and RVtools report.
• I achieved virtualized in 2 weeks an old Windows 2000 physical server that nobody had been able to do before in Walmart’s datacenter.
• Design and implementation of virtualization solutions for several private and public companies.
• I implemented a solution with Nutanix technology with 12 nodes.

• UNITEC, Bachelor of Computer Systems
• Master's degree in Security (to finish)
• Intermediate Portuguese.
• HPE Passport Learning, oneView and hyperconvergent solutions training.
• VMware University, VCP 5.1 
• UNAM, electrical mechanical engineering.