Israel Perez Garcia

Ingeniero en Tecnoligias de la Informacion, con 8 años de experiencia laboral

2011/05 a 2011/08  Developer - 

Desarrollo Económico De Salamanca., Salamanca, Gto.

2012/01 a 2012/05 Developer Programmer 

Local administration program develop and data
analysis

2012/10 a 2015/01 Service Desk Technician L1

Impulse Telecom Queretaro, Queretaro, Qro
PC Maintenance, OS Support, Office support, network
support, user control domain administration, remote
and local support, asset control, user training, warranty
management

2015/02 a 2016/07 Team Leader

Y-Tec Keylex Mexico, Silao, Gto
Team of 20 operators coordinator. Robot operator. QA
assurance increased. Production report and log
creation

2017/03 a 2022/04 Service Desk Manager L2

Honda (through Neta Systems), Celaya, Gto
Team coordinator for two sites. New software and
hardware tester. VIP service desk rep. PM for up to 30
projects assigned to local team. Asset management.
Established digital workplace. Client technology. Site's
health and status reports. Personal mobile phones
management. Supplier management

2022 - Current IT Analyst (MES)

Responsible for supporting of MES/SCADA systems, participating in projects related to deploy applications and interconnecting production lines, Support Tier 1 problems/incidents for Strategic System and MES/SCADA Applications.

Ing, en Tecnologias de la Informacion y Comunicacion