Ivette Rayón

Great technological strategist, focused on achieving results, with more than 22 years of experience in IT. Creating and implementing savings and efficiencies in the use of technology through innovation and evolution. Leader who inspires high performance and large global and multidisciplinary teams that achieve goals. Expert in reengineering, surveying and process improvement. Applying efficient strategies for the success of software development projects of various complexities, impacts and criticalities. Facilitator and integrator of technical, operational teams, end users, customers and suppliers.

EDENRED Oct 2021 - actually
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting more than 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.
Chief Technology Officer
In charge of technological strategy for the enterprise business unit, leading 6 managers and 168 soware engineers. Responsible for ensuring the efficient and optimal use of the annual budget allocated to technology. Member of the steering committee to propose and implement technological solutions that allow business growth and efficiency in the use of economic resources. In control of the strategy of evolution, innovation and improvement of processes and soware developments. Accountable for generating strategies for budget optimization, customer attraction and business volume through technology.
● IT budget optimization by 20%.
● Cloud consumption optimization from 2.2 million pesos to 1.1 million pesos per month.
● Reduction of operational/support/development incidents by 85% (from 1800 tickets to 22 daily tickets)
● Growth in soware development production by 50% more, going from 282 requirements to more than 564 low,
medium and high complexity requirements per year.
● Execution of 2 DRP per year.
● Operational availability of 99.9% per year, reducing major incidents from below 15 P1 to 2 P1 per year.
● Reduction of development defects, going from 35% to 5% prior to implementation.
● Reduction in service response times from 3 minutes to 8 seconds.
● BV growth from €16 million to €36 million.
 FEMSA
Aug 2016 - Oct 2021
FEMSA is a global leading company in the beverage, retail and logistics & distribution industries.
Director of technology and operations
Responsible for the technology area providing transversal services to various business units and internal areas. In charge of soware development, operations, infrastructure, security, cloud, architecture, support and business analysis.

Member of the steering committee to establish strategies for the use of technology and offering value to our clients. Responsible for ensuring technology investments and optimization of financial resources.
In charge of generating all technological solution proposals for the business units (COCA COLA MÉXICO, OXXO, IMBERA, TORREY, JUGOS DEL VALLE, SANTA CLARA, FARMACIAS YZA).
IN CHARGE of generating and fulfilling the SLA's of the technology services offered to customer
● Improvement of the high availability of IT services reached 99.95% (previously 93%).
● Reduction of incidents and operational problems from 800 daily incidents to 120 daily (9 business units).
● Execution of 2 DRPs per year, before 1 was executed every 2 years.
● Increase in the number of monthly developments by 35%, going from 17 to 23.
● Creation of FINTECH SPIN BY OXXO (financial technology services).
● Optimization in the use of cloud from 4.2 million pesos to 3.7 million pesos per month.

MBA l Universidad de las Américas Puebla (UDLAP) l 2018
Bachelor's degree in computer systems engineer l Escuela Superior de Cómputo (IPN) l 2000 Diploma: SAFE DEVOPS l Scaled Agile l 2023
Certification: Management 3.0 l 2023
Diploma: Art and science negotiation l IPADE l 2022
Diploma: Digital transformation in organizations l 2019
Certification: SCRUM MASTER l Scrum Alliance l 2017
Certification: TOGAF l Open Group l 2015
Certification: ITIL Service & ITIL OSA l AXELOS l 2015