Joaquina Mijares Riveroll

An engineer with 6 years' experience in customer service in different industries, including finance, fitness and retail . I´ m motivated to develop new skills and confident in my ability to come up with interesting ideas, team working and problem solving.

Luxury Fragrances Counter Manager 

Piug – Brisbane, Australia 2022 - Present

• Meeting mondly target in sales.

• Costumer service.

• Managing a team of 3 people.

• Providing reports on the performance of the team andstock control.

• Handling inventory.

• Inventory management.• Teamwork

Cycling Studio Manager

Siclo - Ciudad de México

2021  - 2022

•    Improving customer relations and solving problems with their schedule.

•    Improve work situations.

•    Handling multiple clients at the same time.

•    Manage a team of 8 people.

•    Experience with store opperations and selling luxury fitness equipment.

Corporate Banker

Banco Invex S.A. - Ciudad de

2018 - 2020

•Managing a client portfolio with AAA clients.

• Meeting quarterly KIP

• Credit studies, development and financial analysis.

• The management of $20m accounts.

• Mataining close contact with clients in order to answertheir questions and improve their experience. 

• Quick problem solving in a fast past-paced environment. 

• Mataining a close relationship with diferent areas at the bank

Mechanical Engineer

Bachelors

Universidad Iberoamericana

Ciudad de México 2022

Certificate IV in Marketing and Communications

Greystone College Australia 2023

Diplona in Project

Managment

Greystone College Australia

Ongoing