
Jorge Ivan Fosado Partida
Atención al Cliente / Soporte
Servicios ofrecidos
I am a Customer Success professional with 5+ years of experience helping SaaS companies and global enterprises retain and grow customer relationships. My focus is on driving adoption, reducing churn, and enabling measurable outcomes through data-driven strategies. With strong expertise in Customer Success Operations, I design scalable processes, lifecycle dashboards, and playbooks that align cross-functional teams around retention and expansion goals. Having worked across both B2B and B2C environments, I thrive at the intersection of customer advocacy and operational excellence, turning insights into long-term growth.
Experiencia
I am a Customer Success professional with 5+ years of experience helping SaaS companies and global enterprises retain and grow customer relationships. My focus is on driving adoption, reducing churn, and enabling measurable outcomes through data-driven strategies. With strong expertise in Customer Success Operations, I design scalable processes, lifecycle dashboards, and playbooks that align cross-functional teams around retention and expansion goals. Having worked across both B2B and B2C environments, I thrive at the intersection of customer advocacy and operational excellence, turning insights into long-term growth.
Educación
Energy engineer
Universidad de Guadalajara
Profesionales del mismo sector Atención al Cliente / Soporte que Jorge Ivan Fosado Partida
Profesionales de diferentes sectores cerca de Guadalajara, Guadalajara
Otros usuarios que se llaman Jorge
Trabajos cerca de Guadalajara, Guadalajara
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Customer Success
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Customer Success Manager
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Clever Ideas Zapopan, Jal.+Resumen del puesto · Serás el arquitecto de la experiencia post-venta para institucionalizar nuestra metodología de retención y crecimiento.CalificacionesLicenciatura en Ingeniería, Administración o Negocios. · Certificación PMP o Scrum Master (deseable). · +Tu Misión: Serás el ...