Jose Gordillo

excellent communication skills for collaboration with product owners, creation of user stories, experience in QA support, survey of business requirements

Skill Highlights

Experience

1. February 2020 -Actual

Lumina Software (AMWAY) LAS, Business Analyst 

• Create user stories, analysis and defragmentation of the requirement, the epics and user stories 
• Information analysis, from the communication with the stakeholders, creation of UI/UX prototypes to better understand the needs.
• QA testing new modules using
  • static analysis
  • unit test
  • Integration testing
  • system test
  • Acceptance test
• Used creating process diagrams and usage diagrams, all documented from Confluence
• Backlog creation whith user stories
• Jira and Confluence documentation
• Work with the development team, from technical aspects to functional aspects.

September 2012 –Sep 2019

Logrand Entertainment Group, Business Analyst 

Business Analyst. 

• Support and implementation to the different applications and erp software of the Company. 
• Problem solution 
• Information Analyst. 
• Project management. 
• SQL, Oracle, XML basic Queries 
• Document detailed functional, vision document development for projects 
• Backup and maintenance of servers. 
• Attention to external consultants. 
• Implementation of ERP system (national). 
• ▪ Shopping 
• ▪ Warehouses 
• ▪ Production 
• DB Maintenance 
• Implementation of new IT solutions 
• Support and change control (National). 
• Design and implementation of the Distribution Center process. 
• Implementation of SAP Module Costumer Services. 
• Implementation of financial projects. 
• Successful implementation in the southeast of the country standardizing work methodologies at the national level. 
• Development of processes in warehouses, Administration, Comptroller. Etc. 
• Design, implementation and operation of the Food Distribution Center processes

March 2003 - September 2012

ITESM, Project Management on IT Mexico

• Administrator of Software ERP retail
• Coordinating general of the area of systems of the department with but of 10.000 daily transactions in 57 points of sale in the metropolitan zone of city of Monterrey Implementation of modulate of point of sale
• Qualification of the operation of modulate of the point of sale Administration and maintenance of system ERP
• Corrective and preventive technical Support to the department Medium repair and preventive of the point of sale Achievements:
• Project leader in different implementations as control from attendance by fingerprint.
• Implementation of change of software with American negotiations (Present)
• Implementation of the warehouse system
• Implementation and supervision of the system of sale in Expo-tec.
• Automation of all the processes that integrate the administrative and operative part of the Department
• Administrator of the meal program plan (card of I debit to the students for the use within the Coffee Shop Tec)

Education

ITESM TecMilenio MBA in quality and productivity (no certificate) January 2011 - December 2012

ITESM TecMilenio April 2004 - December 2008 Engineering industry