José Luis Martínez Medrano

Entry-level IT support professional seeking a full-time role in Information Technology. Recently completed the Google IT Support Professional Certificate — an eight-month IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs.

Former bilingual Technical Trainer and CAD Technician with over 5 years of experience in the medical device industry, specializing in training delivery, software validation, GMP compliance, and quality systems. Proven track record in process improvement, digital 3D modeling, and cross-functional collaboration. Background in logistics and data management, with strong technical, analytical, and communication skills.

Bachelor's degree on Computer engineering