Juan Gutierrez

JUAN GUTIERREZ

ACADEMIC TRAINING _________________

Graphic design and advertising

Cedim (Centro de Estudios Superiores de Diseño de Monterrey)

cedim.edu.mx

Time: Jan 1996 – May 1998

Programmer Analyst

Itcen (Instituto Técnico en Computación Electrónica del Norte)

itcen.com.mx

Time: Aug 1993 – May 1995

Language English

Facultad de Filosofía y Letras U.A.N.L. - Centro de Idiomas

filosofia.uanl.mx

Time: Feb 1995 – May 1997

WORK EXPERIENCE_________________________________

Company: Sutherland Global Services

We worked for GoDaddy customers.

sutherlandglobal.com

Job Position: Technical Support and Sales Agent

Time working: Nov 2018 – Jun 2020

Company: Sitel Mexico

Job Position: Customer Service and Technical Support Agent

Time working: Aug 2016 – Sep 2018

Company: Teleperformance México

teleperformance.com

Job Position: Customer Service Representative

Time Working: Jul 2007 - Dec 2009

Company: Advertising Agency: Staff Publicidad

Job Position: Graphic Designer

Time Working: Mar 2001 - Aug 2001

Company: IFE Instituto Federal Electoral

ine.mx

Job Position: Data Entry

Time Working: Feb 1991 - Jun 1991

ADDITIONAL INFORMATION___________________________

Languages

- Spanish Native Language

- English conversational level

IT/Software

- Microsoft Office

- Adobe Photoshop

- Internet, email