Juan José Trejo Palacios

Telecommunications Engineer with 20 years of experience in the IT systems, networking design, implementation, installation and configuration, wired and wireless networks, video surveillance and telephone systems for institutions, companies, commercial and residential facilities. Customers services, preparation of budgets, contact with suppliers, review of inventories, system monitoring, apply services level agreement,  technical assistance.

Brands: Juniper, Ubiquiti, UniFi, Cisco, Linksys, Axis, Hikvision, Epcom, Dahua, Panasonic, Control4.

HSBC - GSC

Infra Telecom Services                                                                                               DIC 2021 - up today

WiFi service leader in HSBC Campus Infrastructure. In charge of the change of WiFi technology from Cisco to Juniper in all Mexican campus of HSBC. Replaced all Cisco Wireless Lan Controllers with Juniper Mist Edge X1 and X5 and all Access Points.

Implementation leader of the new WiFi service for custumers in HSBC branches. 

Contact with IT link suppliers: Telmex, Total Play, MegaCable, BT, Orange, Telcel, MoviStar, Starlink.

Custumer Services assistance.

Carry out the change evergreening from Cisco to Juniper in 2 Data Centers, 20 Campus in all MX, 22 JUNIPER Mist Edge Wireless Lan Controllers, 866 Access Points installed.

Completed 400 braches with WiFi for customers with 2 differents carriers (Telmex and Total Play).

INSOUND SOLUTIONS

IT MANAGER                                                                                                                 JUL 2019 - SEP 2021

Project manager of IT implementations: networking, WiFi, data systems, security cameras, telephony and automatization for residences and companies. Preparation of budgets, customer services, review of the contracted services, service level agreement. Brands: Ubiquiti, UniFi, Cisco, Pakedge, Linksys, TPlink, Axis, Hikvision, Epcom, Dahua, Panasonic, Control4, Apple.

I carried out the implementation of the WiFi network in Plaza Artz Pedregal Mall Center, for visitors, with 24 access points distributed in the 4 levels in the shopping center, as well as 20 completed projects of networking, wifi and/or telephony and/or security cameras in residential buildings.

GEOTEP

OPERATIONS DIRECTOR                                                                                        ENE 2017 - JUN 2019

Supervision, coordination, installation and configuration of networking, wifi, video surveillance and telephony for businesses and homes. Contact with customers, budgeting, monitoring, maintenance and technical support for installed equipment.

I carried out the implementation of 10 WiFi and CCTV projects in residences in the CDMX and in the interior of Mexico. 

UNIVERSIDAD NACIONAL AUTÓNOMA DE MÉXICO

Faculty of Engineering 1997-2002. Bachelor of Telecommunications Engineering.

Graduate, Professional ID: 4257033.