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Mexico City
Karla Hernández Montalvo

Karla Hernández Montalvo

Ingeniera en energía

Servicios Públicos / Energía

Mexico City, Ciudad de México

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Acerca de Karla Hernández Montalvo:

Energy Engineer graduate with 3.6 GPA, specializing renewable and conventional energy, optimization, sustainability, climate change mitigation, and innovation. 

Experiencia

Teleperformance

Customer Service Representative (Top performer 2023)

Bilingual phone agent at AT&T Broadband Loyalty Department, specializing in customer retention, technical support, and sales of home internet services. Excelled in providing tailored solutions for billing inquiries and customized plans. Recognized as the top agent in 2023 for achieving the highest metrics in punctuality, adherence, sales, and customer service process improvement.

 

 

Educación

Bachelor's Degree in Energy Engineering

Metropolitan Autonomous University, Mexico City

Profesionales del mismo sector Servicios Públicos / Energía que Karla Hernández Montalvo

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