Kriss Martinez

Results-driven IT Engineer with an MBA, specializing in digital transformation, credit and collections strategy, and financial product management. Demonstrated success in optimizing processes, enhancing customer experience, and leveraging innovative technologies to drive operational efficiency. Strong expertise in risk management, strategic partnerships, and cost optimization. Adept at defining policies, leading high-performance teams, and managing stakeholder relations at the C-suite level. Proven ability to develop and implement transformative strategies that increase profitability, improve commercial banking margins, and drive sustainable growth.

• Strategic Planning

• Risk & Compliance Management

• Digital Transformation Leadership

• Customer Relationship Management

• Process Automation & Optimization

• Financial Product Development

• Data-Driven Decision-Making

• Business Intelligence & Analytics

• Change Management

• Stakeholder Engagement

SaaS Platforms (Oracle, SQLServer) || Data Analytics (Power BI, Tableau, SQL, R) || Machine Learning Algorithms (Regression, Decision Trees, Clustering) || Agile Methodologies & JIRA || Salesforce CRM || SAP S/4HANA & SAP Analytics Cloud || Cybersecurity Suite Management || Forecasting & Predictive Analytics || Advanced Excel (Pivot Tables, Macros) || Digital Marketing Analytics (Google Analytics, ChatGPT)