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Guadalajara
Maideli Perez

Maideli Perez

Team Lead Mainframe Support

Ingeniería / Arquitectura

Guadalajara, Guadalajara

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Acerca de Maideli Perez:

Technical leader with over 13 years of experience in IT, specializing in Mainframe, SRE, Production Support, and agile methodologies. Support in DevOps, technical support, and team leadership, with a strong focus on optimization and critical problem-solving for the financial and banking sector.

Experiencia

  • Support Applications for IBM Mainframe systems
  • Production Support 
  • DevOps Support
  • AIX System/Unix Support
  • SQL statements.
  • Expert on Agile methodology.
  • Mainframe Admin Support OS/DB2
  • Mainframe Developer
  • COBOL Developer
  • Vision Plus Project Mainframe for CMS (Credit Management System) module. 
  • Assigned Management Tasks and Duties
  • Banking Domain Experience
  • Collaborated with POs to consolidate project information and document processes.
  • Service Now SLA´s Process Management (Critical, High, Medium, Low)
  • JIRA ticketing Tool Management
  • Analyze the UX metrics with NPS (Net Promoter Score), Goal Attainment, UMUX-Lite Score.
  • Developer Project documentation for creation an execution.
  • Defects tracking, costumer defect recreation validation and execution.
  • Analyze/Execution of test Cases on HPQC.
  • Promotion to TEST, UAT and Production Environments.
  • Products Requirements review, goals, and metrics.
  • Design creation, Solution Development, Unit Test and Test Matrix on Mainframe System
  • Deployments of COBOL Programs and JCL.
  • Regression System and Support on UAT.
  • Developing Project documentation for creation and execution

Educación

Computer System Engineer

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