María Esther Olivo Maldonado

Soy recién egresado de la carrera de tecnologías de la información, realice mi servicio académico en empresa de gran renombre en la zona, así mismo cuento con experiencia en redes y soporte técnico como free lance.

también me desempeño en servicio al cliente cuento con experiencia laboral a nivel supervisión capacitada para gerencia mediante capacitación laboral, he tenido a mi cargo equipos de hasta 32 personas.

Front Supervisor
Ensure outstanding customer care at all times, lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. I ensure that guests experience a great stay, responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns, supervise daily shift process ensuring all team members adhere to standard operating procedures, Train, direct the work of, resolve issues/problems and coach and counsel the front
desk team members to ensure a quality operation, resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Comisionista Mercantil
Manager, inventory manager, supervisor, personal manager, I’m in charge of hiring, and provide and pay for legal services, receipt and return of merchandise, waste control and promotions, sole person in charge of the bank deposit of the total sale of the day, legal “owner”.