Martín Amparano

Business Management and Logistics Specialist with a focus on Supply Chain and Customer Service, boasting a solid background in team leadership, production planning, and supply chain management. Extensive experience in the automotive industry, recognized for my ability to ensure timely delivery of products to international clients such as VW, Mercedes-Benz, Toyota, and Nissan. Skilled in efficiently identifying and solving operational and logistical issues, as well as in implementing strategies to reduce costs and optimize processes. With outstanding negotiation, communication, and project management skills, I am ready to take on leadership roles in Supply Chain, Logistics, and Customer Service areas, bringing a proactive, results-oriented approach centered on customer satisfaction.

Customer and Production Planner Team Leader

• Lead my team of 6 within the organization.
• Manage customer service and demand for brands such as VW, Mercedes-Benz, Toyota, Nissan, Kia, and Hyundai.
• Effectively handle escalation situations with customers and force majeure events.
• Track and enhance key logistical performance indicators (KPIs) of the plant and take actions for improved outcomes.
• Participate in global systems algorithm changes (SAP).
• Develop high-level negotiation strategies at the executive level.
• Implement strategies to reduce costs and premium freight.
• Be responsible for demand, production planning, and on-time deliveries for BU UX S1, S2, S3, and S4.
• Monitor KPIs (sales, inventory levels, delivery performance, premium freight, BTS).
• Negotiate with clients to maintain strong and mutually beneficial relationships.
• Handle sales forecasts at the Periférico plant.
• Oversee activities for new product launches and discontinuation projects.
• Develop and follow up on training plans and workload for team members.
• Apply my experience with BMW, VW, Hyundai, Kia, Nissan, Daimler, and GM to successfully lead strategic initiatives.

MBA / Universidad de Guadalajara

International Business / ITESO