Nadeshda Galvàn

I've been working as a freelancer for about seven years in different lines of work, mostly as an AI annotator.

I'm great at following guidelines, solving problems, and delivering on time.

I've worked for different companies as an administrative, logistics, and supervising personnel. 

I worked for several years in a governmental entity (Inegi), doing a census, coordinating and supervising people, in the administrative department, and recollecting information.

I've worked in call centers too assisting customers and hospital personnel. (Beliveo, NTT)

Lately, I have been working remotely and I'm used to following guidelines and solving problems

Actual project:

Company: Appen 
Position: Monitor
Activities: Active monitoring of live streaming in real-time to preserve the rules of conduct, paying attention to video audio and messaging, and reporting if there is any abuse, for example: sexual content, violence, hate speech, underage, etc.
Period: May 2024 – Present day

Previous projects:

Company: Teamwork.AI
Position: Annotator 
Activities: Come up with specific written sentences based on guidelines for intelligent devices. In this specific case, for car computers, so it can identify what you’re asking for in a great variety of forms and slang.
Period: July 2022 – March 2024

Company: TELUS International
Position: Social Post Tagging
Activities: Tag and evaluate posts, videos, images, memes, etc. making sure to select the correct category, for example: politics, social issues, fashion, health, sports, business, and some others. 
Period: November 2020 – May 2022
 

Company: Appen Butler Hill Pty, Ltd.
Position: Social Media Evaluator
Activities: Tag and evaluate posts, videos, images, memes, etc. making sure to select the correct category, for example: politics, social issues, fashion, health, sports, business, and some others.
Period: August 2020 – November 2020

Company: Lionbridge
Position: Transcriber
Activities: Transcribe audio clips in a specially designed platform, following specific guidelines in grammar, punctuation, and audio editing.
Period: January 2020 – April 2020

Company: Teamwork.ai
Position: Annotator
Activities: Come up with specific written sentences based on guidelines for intelligent devices. (Artificial Intelligence)
Period: July 2019 – September 2019

Previous employment:
Company: Appen Butler Hill Pty, Ltd.
Position: Social Media Evaluator 
Activities: Tag and evaluate posts, videos, images, memes, etc. making sure to select the correct category, for example: politics, social issues, fashion, health, sports, business, and some others.
Period: January 2018 - January 2020

Previous employment
Company: Dell Services (NTT)
Position: Help Desk Service Agent for Mount Sinai. 
Activities: Answer English speakers’ calls from users (doctors, nurses, secretaries, etc.) who needed assistance with any application issue (basic tech support and troubleshooting).
Period: September - October 2016

Previous employment
Company: Tata Consultancy Services (Nielsen)
Position: BPO/Advertisement Researcher. 
Activities Label commercials and promos for all kinds of brands, movies, and tv shows; analyzing audio, video, spelling, grammar, duration, and brands, in English and French.
Period: July 2015 - January 2016

Previous employment
Company: Beliveo
Position: Customer Service Representative for Comcast
Activities: Take calls from the central division (US) to solve customer issues and questions about their cable, internet, and phone services. ACSR
Period: June 2014 - September 2014

Previous employment
Company: National Institute of Statistics and Geography (INEGI)
Activities: Surveys Coordination, administrative activities, HR activities, data entry, detailed information analysis, logistics, supervision of personnel on the field, reports, administrative coordination of the 2010 Census on the state of Jalisco. (Zapopan)
Period: March 2004 - September 2012

Previous employment
Company: Universidad América Latina 
Activities: English Teacher
Period: October - November 2008

College: Universidad Abierta y a Distancia de México (Unadm) Administration of Touristic Enterprises (4th Semester)
College: Tourism (2nd Semester) Centro Universitario de Ciencias Económico Administrativas (CUCEA) University of Guadalajara.
Music School: University of Guadalajara 
Workshop: Music workshop, University of Guadalajara
Courses: French, German.