Odeth Santoyo

Industrial Engineer. 

Universidad Politécnica del Estado de Morelos (UPEMOR)

Toluca, Edo. De México.

January 2023 - Actual

Vibracoustic S.A. De C.V.

Toluca, Edo. De México.

Quality Assurance Engineer.

• Support New Launches and ECN´s to assure proper development on time for:
  • BWI, Audi and GM Air Springs.
• Control Plan development for GM and Audi projects. 
• Responsible for early process and product quality development for General Motors and Audi new projects and lessons learned documentation for every build phase. 
• Responsible to attend customer requirements for BWI and Audi series; PPAP development and submission, 0 km fast response quality complains, champion for analysis cross functional team, Kaizen and Yokoten implementation, OEM audit preparation, statistical control for process and product, problem solving methodologies, control plan and PFMEA audits.
• Production Lines Integration support.
• Process maping to obtain the root cause of failure modes, opportunity areas and confirm Control plan and FMEA.
• Responsible for 6 auditors. 
• Responsible for elaborating and monitoring internal scrap for Audi, GM and HGW.
• LPAs audits.

August 2021 – December 2022

North American Lighting S.A. De C.V.

S.L.P, S.L.P.

Quality Assurance Engineer.

• Support New Launches and ECN´s to assure proper development on time for:
  • Toyota Texas; Headlamps, Rear Combi Lamp and Fog Lamp.
  • General Motors Ramos Arizpe; Head Lamps.
• Control Plan and PFMEA development for Toyota Texas project. 
• Responsible for early process and product quality development for General Motors new projects and lessons learned documentation for every build phase. 
• Responsible to attend customer requirements for Toyota Texas series; PPAP development and submission, 0 km fast response quality complains, champion for analysis cross functional team, Kaizen and Yokoten implementation, OEM audit preparation, statistical control for process and product, problem solving methodologies, control plan and PFMEA audits.
• Production Lines Integration support.
• Process maping to obtain the root cause of failure modes, opportunity areas and also confirm Control plan and FMEA.
• Support to close internal CARs. 
• Responsible for 4 residents (2 persons in Mexico and 2 persons in USA).

                                 September 2017 - April 2021

NISSAN MEXICANA S.A. DE C.V.

Toluca, Edo. De México.

Quality Auditor.

• Direct contact with automotive suppliers at National and International level.
• Audits to the quality system of current and new suppliers.
• Monitoring of supplier performance KPIs.
• Creation internal procedures of the area (SQD), training and implementation of procedures.
• Supplier score card management (responsible to submit the supplier’s scorecards)
• Responsible for the Supplier Quality Portal.
• Root cause analysis of the performances of critical suppliers of my commodities.
• Implementation of quality tools in critical suppliers to improve their performance.
• Follow-up of activity plan and review of 8D's.
• Review of PPAP documentation.
• RFQ activity leader; Activity to establish the criteria for the evaluation of the quality system.
• Reduction of suppliers Warranty claims.
• Support activities for critical suppliers in pre-production and sourcing phases of new and / or model changes.
• Leader of the “PPM Alarm Escalation” activity that identifies potential critical suppliers and notify the responsible SQD Engineer to start with improvement activities.
• Process mapping, identify opportunity area and / or improvement within the Tier 1 suppliers.
• Contact with the Nissan Purchasing area to support, as a quality area, new projects, cost reductions, etc.
• Nissan location system administrator; Facility Site Transfers and Process Change Requests.

June 2015 - September 2017 

NISSAN MEXICANA S.A. DE C.V.

Jiutepec, Morelos

Part Quality Engineer

• National and international direct contact with automotive suppliers. 
• Following up and solving of critical issues with automotive suppliers.
• KPI’s monitoring (Claim Reports, 8D’s, PPM’s, Warranties).
• Firewall implementations and monitoring at suppliers.
• Countermeasures effectiveness confirmations at supplier’s process. 
• Pokayokes implementation in critical operations. 
• Dimensional and statistical reports (QVCC, Cp & Cpk, Fit & Finish). 
• Engineering and process changes management; Process Changes, Facility Changes and Design Changes.
• APQP knowledge.
• Manufacturing issues solving support at assembly plant.
• Process mapping, identify opportunity area and / or improvement within the processes of the Nissan Civac plant.
• Recurrence prevention reports.
• High level of root cause analysis.
• Technical campaigns. 
• Re-works analysis.
• Annual Requalification Audits; Product & System, Pre-Series Audits, and 4M’s audits. 
• New models and platforms launching. 
• Automotive Norm’s knowledge (NDS, NEM, NES, IATF, ISO).

August 2022 – CQI 14 / CQI 23.

June 2022 – BIQS (GM).

April 2022 – GD&T Training.

April 2022 – PPAP (GM Focus). 

April 2022 – Problem solving methodologies A Report & 8Ds.

Feb 2022 - Alliance New Product Quality Procedure ANPQP Version 3.2 SAR

Jan 2022 – FMEA Reverse.

Nov 2021 – Control Plan.

October 2018 - Nissan Mexicana V- Up PMO.

March 2018 - Internal Auditor IATF 16949:2016.

November 2017 - Alliance New Product Quality Procedure ANPQP Version 3.1 SAR

February 2017 - Alliance New Product Quality Procedure ANPQP Version 2.3 SAR 

November 2016 - Firewall implementation in Suppliers.