Omar Hernandez (EchoKiss)

Looking for Remote jobs, work at home preferably a graveyard shift

June 2006 - December 2012
PCR - Professionals in Computer Repair - Temixco, Mexico
Internet Cafe Manager - Desktop Technician
Provided excellent customer service with problems or questions using computer software
Timed customers in using the computer with management software
Provided services such as printing, scanning, download and uploading files
Delivered support in software, hardware and network troubleshooting for 100+ users
Provided effective maintenance techniques that improved efficiency and reduced downtime
 

September 2008 - December 2009
Cetis High school (Industrial Technologies and Services Studies Center) #43  Xochitepec, Mexico
Computer Lab Supervisor Major: 
Administrated lab computer networks, maintained printers, supplies, and queues.
Supervised students use of computer equipment and ensured strict guidelines set forth by the school
Removed malware, virus, unauthorized software and other threats from the desktop system and network system
Maintained computers and network, configured hardware, devices and software to set up work stations for students
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
 

July 2014 - october 2022
Nueva Tecnologia - Temixco, Mexico
Cellphone Repair Technician
Repaired, installed, replaced and serviced cellphones brought in by clients to the shop
Read blueprints and schematics with highly complex instructions and directions, to problem solve hardware issues
Diagnosed cellphones with forgotten password, problems with carrier signal, and software malfunctions with sophisticated and professional software
Carried out level 3, high skilled board repair using soldering equipment to microsolder minute components
 

Dicember 2022 - Current
Human quality (Languageline solutions) - Temixco, Mexico
English to spanish Interpreter
Translated for Spanish speaking patients during medical examinations and assisted in filling out medical questionnaires.
Answer telephone calls for worldwide companies with language barriers.
Provide Spanish language support for nursing assessment and outcome communications.
Rendered correct concepts/meanings between source and target languages following clarity, tone, complexity and style from one language into another.
Facilitated Social Services application completion for clients with limited English proficiency.
Handled hospital, retail, 911, car & health insurance calls.
 

Education

Buffalo Grove High School Buffalo Grove, Illinois
Until sophomore year, moved to Mexico

Maria Morelos Y Pavon  Temixco Morelos
2 Semesters, Dropped

Certifications

Level 1 Mobile Phone Repair Hardware Training
40 hours of online training
Level 2 Mobile Phone Repair Hardware Training
40 hours of online training
Level 3 Mobile Phone Repair Hardware Training
40 hours of online training
Level 2 customer service interpreter
level 3+ customer service interpretercustomer service interpreter