IT Specialist – Cloud Computing and Virtualization technologies
IBM Julio 2008 - ActualidadCloud computing environment administration, templates development on virtualized environment
over VMWare and LPAR’s
Support Engineer in several Projects with test and development environments over Unix, Linux and
Windows servers, Databases and middleware software, Troubleshooting on Unix and Windows
virtual and physical servers and patching management for up to 450 servers.
Documentation developed to be used for new workteam members recently added, the process to
achieve greater capacity to increase productivity by 80%.
Project Manager & Infrastructure and Applications Coordinator
ALSEA (Franchise holder of Domino’s Pizza, Starbucks, Burger King, Chilis) Octubre 2004 - Abril 2008A leader in a Service Desk project to develop technical solutions for business across the adequacy
of the processes of incidents and problems, KPI's low standards ITIL, definition of the order of tool
and services outsourcing, as well as the launch; consolidate the project was achieved in the
corporate and 835 stores nationwide.
A leader in the design and implementation of a project to automate the sales information
generated by each brand based on requirements of operations from all marks, across a tool called
GIS from Sterling Commerce, achieving optimize obtaining information 85% and streamline
Leader of migration like e-mail systems, H uman Resources, antivirus software, publishing applications Development and intranet web applications on user authentication
servers to achieve greater capacity to increase productivity by 65%.
Coordinator of applications and servers that suppored 2000 users nationwide
Asociación Nacional de Intérpretes Febrero 2002 - Octubre 2004Creating systems area from development projects such as intranet, e-mail service, website and
development of a system for distributing royalties based on requirements for collection and
distribution, which was achieved increase productivity of the company by 90%
Offering 2nd tier support in administrative tools, operating systems and e-mail system.
Customer Relationship Representative Closer
Compaq Computer Mexico Enero 1999 - Junio 2001Responsible for proposing infrastructure solutions (pre-sales activities) for customers being the
most prominent of the bCentral, which consisted of a portal that provides tools, products and
services for information exchange between enterprises by optimizing business processes,
achieving annual sales quota in a quarter
Software Engineer (Pre-Sales)
Intergraph de Mexico Junio 1996 - Enero 1999Develop configurations for technical proposals, development of servers and workstations for use in
demonstrations and bidding.
Provide technical support telephone and on-site to corporate clients and government in the area of
software (OS, networking, plotting and Bases data) and Hardware (workstation and server
engineering and design).
Implement an electronic mail system based on Exchange, achieving improved productivity by 60%.
ITIL –Foundations v.3
2014 - Actualidad (3 años) Jalisco
Ingeniero en Cibernética y Sistemas Computacionales
Universidad La Salle
1988 - 1993
(5 años) Distrito Federal