Rafael Borja Urby

An accountable highly accomplished engineer, engineering manager, black belt, and quality management professional with a global perspective and over two decades of experience in developing, leading, and implementing strategies for more than 1,800 headcount organizations, across seven divisions and several business units in the larger GE engineering center outside the US. Skilled in driving operational excellence, process improvement, and impactful results using Lean Six Sigma methodologies and obtaining industry certifications. Recognized for exceptional leadership capabilities, technical expertise, and consistently delivering high-quality performance by empowering a team of leaders. Passionate about improving products and processes, building teams that excel, and developing people’s careers and leadership. Seeking a challenge to utilize skills and experience for continued success.

Staregister International | Executive Director-Querétaro | 2023.02 to Present
- Hired, trained, managed, built, and developed a local team to meet and exceed customer needs, driving business growth and customer satisfaction.
- Represented the brand in Querétaro, engaging with customers, certification bodies, entrepreneurs, and businesses.
- Defined local business strategies to drive growth and enhance customer satisfaction.

Boranu Mx | New Business Manager | 2020.07 to 2023.01
- Strategic Planning and Expansion: Developed and executed impactful business plans and strategies, instrumental in achieving company expansion goals.
- Market Analysis and Opportunity Identification: Identified and capitalized on new prospects within engineering services, quality assurance, continuous improvement, and the Mexican electric power market.
- Stakeholder Engagement and Effective Communication: Fostered strong customer and business partner relationships as a single point of contact, effectively conveying vital information between stakeholders for informed decision-making.

GE Aerospace, GE Power & GE Oil & Gas | Engineering Site Quality Manager | 2011.08 to 2020.06
- Sharing a vision, beating ambiguity and courage:  Obtained AS9100 certification for the GE aviation engineering division in a complex site, the first certification of this kind outside the United States. Findings’ Cycle Time 158 to 49 | QMS Creation from scratch | Training: 17 Overview, 82 Internal Auditor, +25 Courses | Policies &Processes: +7 new, +21 improved; +42 SMART KPI’s defined | 144 Findings closed | 113 new Documentation& more than 120 reviewed.

- Driving results and action-oriented: Orchestrated the decentralization and reorganization of ISO9001 certificates across global business units. Ensured smooth transition, obtained necessary local certificates, and maintained operational continuity. Global Business Units impacted (internal customers): steam, generators, wind, aero-derivative, services, oil and gas, distributed power, energy connections, each of those global business units with different processes (sales, engineering, manufacturing, customer service, guarantees, procurement, quality, etc.) running in multiple world areas (China, India, Poland, Mexico, Europe, USA, Brazil, Puerto Rico, Colombia, etc.).

- I have successfully achieved these outcomes through a strategic approach, starting with meticulous candidate selection attracting top talent based on defined criteria, and partnering with Human Resources. I then built effective leadership teams by offering guidance, coaching, and developing talent. Sharing a clear vision, requirements, and goals, I ensured accountability for senior management, senior engineers, teams, and individuals accountable for results. Prioritizing people training and people development, empowering employees, conducting performance evaluations, and engaging in organizational planning were key components. Additionally, I fostered strong relationships with customers and business partners, contributing to overall organizational success, and in the process, creating a culture.

Main leadership skills developed: Manager of Managers, Leading complex matrixial organizations, Global Strategic Vision

GE Power | Certified Black Belt for Steam Turbine Management | 2008.03 to 2011.07
- Lean Six Sigma Expertise: Applied Lean Six Sigma methodology to systematically identify and rectify chronic issues affecting company performance setting and prioritizing a lesson-learned process. Proactively supported functional leaders in recognizing process enhancement opportunities and prioritizing impactful initiatives.

- Strategic Planning Leadership: Led comprehensive annual strategic planning for the Steam Turbines Team, comprising 60 individuals, ensuring alignment with overarching organizational objectives.

- Mentoring Excellence: Distinguished mentor for over 100 green belt and black belt projects, steering continuous improvement initiatives reaching the us$2MM annual goal. Actively collaborated as a Black Belt in high-profile events like the Shingijutsu LEAN Event for MRO (maintenance, repair, and overhaul), Multi LEAN Event for Flow Parts CT, and provided valuable insights in mentoring Sales Processes.

- On-Time Delivery Champion: Spearheaded initiatives to enhance On-Time Delivery (OTD), successfully achieving a 95%OTD goal. Effectively minimized delays in global activities and drove productivity process improvement projects, contributing significantly to operational efficiency.

Commonly used tools and techniques: Project charter, Voice of the Customer, Value Stream Map, Process Map, Capability Analysis, Pareto Chart, Root Cause Analysis (TOPs8D, 5whys, Cause & Effect Diagrams, Brainstorming, Drill-down, Pareto, etc.…), Failure mode and effects analysis, Multi-vari chart, Design of Experiments (DOE), Kaizen event, Control plan, Statistical Process Control (SPC), Mistake proofing (poka-yoke)

GE Power | Engineering Manager-Steam Turbines Team | 2004.01 to 2008.02
- Global Impact Engineering Leader: Visionary creator of a high-impact global engineering team, earning accolades for efficiency, urgency, and customer-centric focus. Led a team of ten engineers to resolve critical customer equipment issues, saving millions daily.

- Versatile Leadership: Recognized with ERD and Management Awards for role modeling efficiency, urgency, and customer-centricity in global teams. Led diverse engineering teams in Drawings, CAD, Drafting, Modeling, GD&T, BOM, FEA, and more.

- Empowering Team Development: Proactively developed technical and soft skills in 30-member engineering teams, driving improved performance. Ensured global design compliance and maintained high-quality standards.

- Strategic Support for Success: Key contributor to operational success, offering strategic support to sales and manufacturing teams. Played a pivotal role in maintaining efficiency and meeting stringent on-time delivery objectives.

Main leadership skills developed: Leading Through Vision and Values, Customer focus, Building Successful Teams, Adaptability, Planning and Organization, Coaching, Delegation of Responsibilities, Conflict Management, Earning Commitments, Facilitating Change, Strategic Decision-making, Risk Taking, and Effective Hiring.

GE Power | Mechanical Design Engineer of a Global Impact | 2000.06 to 2003.12
- Global Engineering Team Leadership: As a Project Leader, initiated and cultivated a globally impactful engineering team, fostering competition and collaboration with counterparts in Poland, the US, and India within GE.

- International Expertise: Served as the engineering focal point for both High-Pressure (HP) and Low-Pressure (LP) teams at GE NY manufacturing facility. Led 6-month rotations for 5 years, demonstrating a commitment to cross-cultural collaboration and knowledge exchange.

- Engineering Excellence: Engineered top-tier steam turbine components, seamlessly integrating structural, thermal, modal, and operational design requirements. Consistently produced designs meeting rigorous standards for shape, fit, and function.

Instituto de Investigaciones Eléctricas | Research Assistant-Undergraduate | 1995.02 to 1996.11
- Start-up and operation of low enthalpy thermodynamic laboratory; laboratory used in the thermodynamics characterization of several components of the Rankine cycle. Case of study: Direct contact heat exchanger using pentane.

Comisión Federal de Electricidad | Maintenance Assistant-Undergraduate | 1994.08 to 1994.12
- Provided general support to corrective & preventive maintenance activities in a 6 Gas Turbine Power Generation Plant.

- Master’s degree in mechanical engineering | University of Guanajuato-Salamanca, Gto. | 2000

- Bachelor’s degree in mechanical engineering | Technological Institute of La Laguna-Torreón, Coah. | 1995

Google Data Analytics Certificate | Issued by Coursera | December 28, 2022

Other:
- Languages: Native Spanish | Advanced English. Lean Six Sigma Black Belt Certified | ISO9001 & AS9100 Lead Internal Auditor Certified

- Project Management: Basic Training. Crotonville series courses: Leadership Development, Building Essential Leadership Skills, New Manager Development