Rebecca John

To date my career has been centered around the development and delivery of brand training and driving continuous improvement through the collection and analysis of data. My 10 years of experience in the rapidly evolving luxury retail segment and a complex wholesale business, has developed my ability to simplify processes, identify ongoing training and development needs and ensure the implementation of best practices. 

My current role has deepened my understanding of People Practice and has given me the opportunity to utilize my CIPD Diploma in Organisational Learning and Development. I continue to conduct training needs analysis and manage stakeholder relationships to ensure a streamline and positive hiring process and deliver a pragmatic learning curriculum for new starters and existing employees. 

Previously my career was centered around global brand training in luxury retail, in which I developed and delivered training on products, CRM platforms and data analysis, as well as continuous coaching on conversion, customer experience, customer loyalty, retention and clienteling. 

To date my career has been centered around the development and delivery of brand training and driving continuous improvement through the collection and analysis of data. My 10 years of experience in the rapidly evolving luxury retail segment and a complex wholesale business, has developed my ability to simplify processes, identify ongoing training and development needs and ensure the implementation of best practices.

Previously my career was centered around global brand training in luxury retail, in which I developed and delivered training on products, CRM platforms and data analysis, as well as continuous coaching on conversion, customer experience, customer loyalty, retention and clienteling. 

L5 Associate Diploma in Organisational Learning & Development, Chartered Institute of Personnel and Development

Organisational performance and culture in practice. Evidence-based practice. Professional behaviors and valuing people. Supporting self-directed and social learning. Learning and development design to create value. Facilitating personalised and performance focused learning and advances in digital learning and development.