Rodrigo Rabelo

A result-driven professional, leveraging over 25 years of extensive experience in Quality Management in the Global Automotive Industry. Proven track record in American and German OEMs, leading cross-functional teams to deliver the highest quality standards and facilitate business growth. Proven ability to devise effective quality assurance strategies and process improvements to increase efficiency and reduce costs.

Deep experience on CAR, 8D’S, 5W’s, LPA, Red Rabbits, 5S’s, 7W’s, Six Sigma, Lean Manufacturing, Kanban, Just In Time, Poka-Yoke.

Customers: GM, Ford, FCA, VW, Audi, BMW, Daimler & Hyundai.

MAHLE Componentes de Motor de Mexico – Lerma Plant / 2018 - Current. International Manufacturer for Bearings and Bushings with key customers FCA, Ford, GM & VW. 

Senior Quality Manager. 

∙ Responsible for recovering Quality certifications for OEMs customers:

∙ GM – BiQ Level 3 – Recovering Level 3 from 44 complaints from 2018 to 2 complaints 2023. 

∙ GM Excellence award for 2021.

∙ Ford – Recovering Q1 from revocation to  90 ptos since 2019. 

∙ FCA – MIQ from red score to Gold Supplier since 2021.

∙ VW – Recovering from Supplier C rate to B rate since 2021. 

∙ Responsible to improve KPI’s – Positive tendency since 2021. 

∙ Scrap: 1.55% from 2017 – 7.8% 

∙ Customer Complaints: 9 YTD from 2018 - 44 

∙ COPQ: 3.68 % vs total sales from 2017 – 8.1% 

∙ Warranty Issues for Industry OEMs 

∙ Responsible for launching new projects with Zero defects for OEMs – GM, FCA & VW and Tiers Customers.

∙ Responsible for APQP system to lead all new and current programs.

∙ Responsible to change the mindset for our Plants for a Quality sense of urgency. 

TI Automotive Group – (3 plants: Tultitlan, SLP & Audi Satelite) / 2014-2018. International Manufacturer for Brake & Fuel Lines settled in 3 locations with key customers FCA,  Ford, GM, VW, Audi, BMW & Daimler. Company with 750 employees in the 3 Plants. 

Director of Quality – Country Manager. 

∙ Responsible for the certification of the Quality Systems IATF 16949 – Currently certified. ∙ Responsible to keep Quality Systems for Customers  

∙ GM – BiQ Level 3 – Preparing the plant for Level 4 – Excellence award for 2016.

∙ Ford – Q1 1100 ptos. 

∙ FCA – Gold Supplier 

∙ VW & Audi – Supplier A 

∙ Responsible for Dealing Warranty Issues (High Recall Exposure) – From FCA Top 100 list to  not be on the list in 1 ½ year.  

∙ Responsible to improve KPI’s – Into target for 3 years in a row. 

∙ Scrap < 0.75% 

∙ Customer Complaints < 0.3 ppms (2015, 2016, 2017) 

∙ COPQ < 1.2 % vs total sales. 

∙ Warranty Issues  

∙ Responsible to change the culture of our operators for a Quality sense of urgency. ∙ Supporting Launching projects for BMW & Daimler – Zero Complaints. 

∙ Supervising 60 people in Quality Areas 

∙ Excellent relationships with Customers – STAs, SQEs, BTVs, etc. 

Hitchiner (2 plants in my charge: Toluca Plant 1, SLP 1) /  11/2011 – 2014  

International Manufacturer of Fuel Injectors / Rocker Arms / Clamp levers settled in 2 locations with  key customers Ford, VW, GM, Nissan, Chrysler & Hyundai. Company with 750 employees in the 2 Plants. 

Global Quality / Continues Improvement Manager – Representative for 2 Plants in Mexico

∙ Responsible for the Re-Implementation of the Quality Systems ISOTS16949, Q1 & ISO14001. ∙ Responsible for Dealing Warranty Issues (High Recall Exposure). 

∙ Responsible to improve KPI’s – Scrap, Customer Complaints, COPQ, Warranty Issues. ∙ Responsible to change the culture of our operators for a Quality sense of urgency. ∙ In charge of 2 Plants in Mexico  

∙ Process Quality, Laboratory, Customer Complaints & Warranty Issues. 

∙ Dealing customer issues directly with Customers. 

∙ Supervising 60 people in Quality Areas 

∙ Reporting to Director of Operation & Director of Quality. 

Delphi Automotive Systems – Tier 1 03/2007 – 11/2011  International Automotive Company with $1,170 million in annual sales with worldwide operations.  Key Customers include GM, Chrysler, International, VW, Ford, Toyota, Hyundai, Chery & TATA.  Company with 3500 employees. 

Quality Manager Senior for 2 Plants in Mexico (Airbags & Steering Wheels). ∙ Responsible for Quality Systems ISO TS 16949, VDA 6.1, A2LA, QSB-GM, Q1-Ford, ISO  17025, ISO 14000 & Substance of Concern. 

∙ Helped to coordinate movement of Devices back to Ciudad Juarez, Mexico site. ∙ Managed Quality customer interface to proactively assure requirements to be understood and  satisfied included assisting in complaint resolution and root cause and corrective action  determination. 

∙ Ensured quality organization support to Supply Chain Management organization relative to the  collection and analysis of supplier quality data providing expertise and assists suppliers with  product and process quality requirements  

∙ Lead the development, implementation, and improvement of the appropriate Quality  Management Systems throughout the operation, provided quality leadership and support in the  development and launch of new products, processes and services.  

∙ Lead the auditing of internal Quality Systems and completed part approval documentation to  assure that customer requirements were met in new or modified products and processes.  ∙ Ensured development, implementation, and audit of complex inspection and test plans,  standards and acceptance criteria, and procedures/work instructions. 

∙ Evaluation of operational performance of the group in order to facilitate performance  management, merit promotions, job transfers, dismissals, commendations, etc.  ∙ Coordination with plant leadership to prepare consolidated plant, customer, and product status  information and action plans. 

∙ Implementation of Q1 Ford System in two Plants.

Other Companies:

Mabe, Electrolux, Gates.

Master Degree in Polymeric Process. 2008 CIQA Centro de Ingenieria en Quimica Aplicada de Saltillo, Coah. 

Chemical Engineer with a Minor in Industrial Engineering. 1996 ITO Instituto Tecnologico de Orizaba.