Salvador Franco

W O R K    E X P E R I E N C E 

• Knowledge of Manufacturing Systems Operations (Automotive, Medical & Electronic)
• Experience in application development environment 
• Exceptional oral and written communication skills (bilingual in English and  Spanish) 
• Excellent troubleshooting and problem solving skills about security Network, LAN/WAN configuration, IP phone implementation and server and backups administration, process improve, production process, kaizen tools, six sigma methodology, and others 
• Ability to write clear and concise reports, business correspondence, and  procedural documentation
• Ability to lead projects across departments and plants.
• Ability to interact with customers, peers, and vendor partners in a professional manner. 
• Knowledge / experience with MIS, IT and engineering project management 
• Works well in team environment 
• Business writing skills 
• Project Management

EXPERIENCIA LABORAL

IT Projects Coordinator    October/2023 - December/2025

Electrolux / Juarez

• I was is responsible for ensuring that the execution of IT Projects accomplishes the project objectives and goals. The core responsibility lies in coordinating the project’s activities, planning, execution and roll outs and after go live support. It includes coordinating the project team and stakeholders, deliverable definitions, resource plan, budget, communication and escalations. It’s also part of the scope of responsibilities, to guarantee that the project’s execution is following the project management framework defined by PMO.

Sr. IT Engineer       December/2021 - October/2023

Vishay / Juarez

• • Lead all infrastructure and information system projects. • Coordinate the helpdesk support using the Service-Now platform • Network monitoring using PRTG application to detect immediately issue on Server, router, switches and all devices on Netowrk. • Through the use of NEXPOSE system I detect vulnerabilities on all devices connected to the network, and apply immediately remediation (windows patch, firmware updated, etc) to avoid any security issue • Administrate the hardware acquisition (Switchs, Antenas, PCs, printers, etc) to guarantee the standardization of equipment’s aligned with the corporate • Responsible to create the budget to each IT project • Support all application (Aduanasoft, CODICE, Reflection/AS400, Office o365, SAP, etc.) • Support and administration to virtual server VMare’s • Responsible to Backup System

Sr IT Engineer / IT Supervisor        December/2012 - September/2015

Flextronics Automotive / Juarez, Chih.

• - Lead all infrastructure and information system projects to migration from Saturn Electronics to Flextronics Automotive - Implement new Shop Floor Control System (FlexFlow) on 80 production lines - Implement new system to manage warehouse raw material location on ERP system (ViewPoint System) - Implementation a new system to automate the process from cutter machine KOMAX according production plan - participation to create the budget to each IT project - participation on Projecting the forecast to all new fiscal year according plan to IT improve projects - participation and Lead some improve project regarding IT topics * Backup System with Symantec system solution * Database implementation MS SQL, Oracle, * Interfaces with production hardware * Server installation (MS Server, Virtual Servers, IIS, etc.) * LAN/WAN setup (VLAN, switches configuration, voice over IP, etc.) * Cisco Call Manager management * Firewall configuration * Etc. - Local and regional participation to agreement with Global IT meetings to Global changes or improvements - Analysis support to develop software or interfaces between ERP system and Customer application, ERP to finances , etc. - Teamwork with the engineering department to develop interfaces for test equipment - Define and implement all contribute resources to the expansion of the building - Participation in the Shinguijitsu kaizen projects to improve and save as regards the IT department and other departments

Sr. Product Engineer       October/2009 - December/2012

PEGATRON Corp. (ASUS) / Juarez, Chih.

• Receive the golden sample from NPI department to develop the new test’s process • Review Hardware to comply with technician specification • Develop the software with VB.NET ASP.NET, MS SQL and Oracle Database to test all component of each unit (Video cards, audio cards, modem, network, wireless, Hard drives, Optical drives, communication ports, firmware version, etc.) • Improve and updated production process • Improve the firmware updated process to do on production line and can be validated • Develop and validate the diagnostics tools to test the hardware • Develop all configuration test, DOS test and Windows test • All Network and Servers support to attend production lines (45 Servers ), PRISM Server, Servers gate HP (G2, G3, G4 and G5), Create VLAN to separate production lines • Administration and configuration of Communications Cisco Switch Catalyst 6000 series and 4000 Series • Responsible to Backup system of log information and programs • Symantec and Trend Antivirus Console responsible • Responsible to administrate remote control of production computer and server to support • Responsible to improve all process to save resource using six sigma tools • Use DOS batch file, SQL, VB.NET, and C++ programs to develop tools to test hardware and update firmware about all these hardware. • Supervisor of development team ( 8 engineers on my responsibility) • Report issues, improvement, and do highlight to Co. Manager • Support Cisco/Scientific Atlanta modem project to test station development and improve, frmware update station implementation • Rework on Ontario CA. & Miami HP AIO units

Development Sr. / Team Leader      January/2007 - October/2009

EDS Development Company / Cd. Juarez, Chihuahua

• Annalist projects requirement with the customer •Suggest the better platform and tools to development the projects •Design the use case to with UML to do projection of new system with POO •Support to setup the Servers to development environment same that customer’s servers •Validation and approval the use case diagram, sequence diagram, class diagram, etc to support the software design •Support on development face using VB.Net, ASP.Net, C#.Net, Java, Unix script, shell files, Crystal report, and Using MS Visual Sudio 2005 and 2008 with framework 2.0,3.0, 3.5 •Revision of user manual and all documentation to support the development new system •Planning and support the implementation face •Setup and administration of Backup automatic jobs •Supervisor of MIS people ( 7 Engineering on my responsibility ) •Setup the database Server like MS SQL, Oracle, Sybase, etc. •Negotiation with the customer delivery time, support pos-implementation, etc.

IT Engineer / IT Supervisor       June/2005 - January/2007

Tatung de Mexico / Cd. Juarez, Chihuahua

• Administration all about IT and MIS Department on Mexican and US side (ELP TX.) • Administration of Database MS SQL Server, Oracle • Administration of Applications as JDE MES via Citrix • Servers Exchange, 2003 and other Server Administrator • Administration of Backups systems Veritas v.10 and • Symantec and Trend Antivirus Console • Acronis True Image Backup System administration & configuration • Administration and configuration of Communications Cisco Switch Catalyst 6000 series and 4000 Series create VLAN to better LAN performance , Routers ( create VPN ), firewall ( make sure the security by Internet via, filter some port to avoid intrusion and restrict the Internet services to some production’s computers) , proxy server, etc) about LAN/WAN, IP Phone using Cisco Call Manager to create account and new extension and Internet connection with AT &T, Telmex to support and monitoring the point to point link • Supervisor of IT people ( 2 Engineering on my responsibility ) • Users Accounts • Assets inventory • Leader to specific projects to cost saving using Six Sigma tools • Administration of MIS Team to Development system to the company

MIS Support & Network Administrator        April/2002 - June/2005

Align technologics / Juarez, Chihuahua

• Administration all about IT Department on Mexican side • Administration of Database MS SQL Server • Administration of Applications as JDE MES via Citrix • Support to PLC’s and HMI controls • Shop Floor Control and automation application • Servers NAS, Exchange Server Administrator, NETAPP Server Administrator • Administration of Backups systems Veritas v.10 and • Symantec Antivirus • Make sure the security using LAN Wireless Technologic • Acronis True Image Backup System administration & configuration • Administration and configuration of Communications Cisco Switch Catalyst 6000 Series create VLAN to better LAN performance , Routers ( create VPN ), firewall ( make sure the security by Internet via, filter some port to avoid intrusion and restrict the Internet services to some production’s computers) , proxy server, etc) about LAN/WAN, IP Phone using Cisco Call Manager to create account and new extension and Internet connection with AT &T, Telmex to support and monitoring the point to point link • I create redundancy on: o I contract with AT&T and TELMEX companies a internet link, these are by different circuit and connected to different routers, so when the principal circuit is drop the other one stand up, to avoid down time o I setup a second network card on the principal servers, and I use the teaming configuration to prevent if one network card fail, the other one stand up o All server were configured with RAID 5 in here hard drives, in this way if one HD fail, I can replace the HD without stop the server o I create an Image with Acronis Software Server, in this way I can restore a Server or PC in 15 minutes exactly same that last night • Supervisor of Technical IT people ( 3 Technical on my responsibility ) • Responsible to guarantee 7x24 IT support

IT Engineer & Programmer            June/1999 - April/2002

Honeywell Chihuahua / Chihuahua, Chih.

• •Administration of LAN/WAN network resources •Administration and set-up of the servers (Windows NT(1) and 2000 (7), Citrix Server for application(3), Novell Network ) •Administration to back-up systems Support to antivirus systems •Administration to File and Printing servers •Development and Maintenance of information’s systems to accounting area, human resources, Traffic, warehouse, invoicing, quality, etc. working on centralize way using Citrix Metaframe •Optimization of the Web page with aims of processor’s improve of our company using .ASP programs and MSSQL as Database •Qualification of the administrative personnel in the different computer’s programs •Server monitoring/managing via Remote Support hardware and software problem, •Helper to administrate Brasil’s Exchange server, and CMO exchange server support •Skills about PBX and calls control, IP Phone System, Cisco Call manager administrator •Cisco Router monitoring and configured •Leader to specific projects to cost saving •Personnel’s administration

Network administrator               December/1997 - June/1999

American Industries / Chihuahua, Chih.

• On this company I has the opportunity to administrate all about network application and infrastructure, was necessary modify all TCP/IP Network on this company, due this CIA have less than Class C IP address, and all were public IP Address, so I replace by Private Class B and use a Nat services on the firewall to give Internet services and filtering the port using a gatekeeper proxy server, American Industries is a Shelter company, so have plants on El Paso Tx. , CD Juarez Chih., Chihuahua, CD Camargo Chih., Torreon Coahuila, and other sites, all people on these sites ran Customer application, payment system and finance system via Citrix, so, was necessary have a redundancy to guarantee not down time on critical application. • Administration of the companies LAN/WAN network resources in the cities of (EL Paso TX., Cd. Juárez, Chihuahua, Torreón, Durango, Cd Camargo and others city) • Installation and set-up of all the servers both in (Novell(2) and Windows NT(2) and 2000(8), Citrix Server(4) & Terminal Server ) at these nodes • Installation, set-up and administration of mail servers (MS Exchange). • Installation, set-up and administration of Database system (MS SQL Server, Eslabon system, Pervasive) • Installation, set-up and administration of Citrix Metaframe to work on remote way • Administration of Internet resources such as Proxyserver and Firewall • In charge of back-up systems • In charge of antivirus systems • In charge or dedicated E1, DS0 and T1 links • In charge of File and Printing servers • Router set-up • Reconfiguration of the entire company IP network • leader of specific projects with great success • In charge of network data information security • Skills about PBX and calls control

EDUCACIÓN

Maestría en Administración2002

Universidad Autonoma de Chihuahua / Chihuahua, Chih.

• Maestria
• Incompleto

Ingeniero en Sistemas Computacionales, Opción Hardware2001

Universidad Autonoma de Chihuahua / Chihuahua, Chih.

• Licenciatura
• Terminado

Profesional Técnico en Programación1990

CBTis 122 / Chihuahua, Chih.

• Preparatoria
• Titulado