Sergio Rosendo Tovar

legal analysis, accuracy and outstanding resolutions

Sergio Rosendo Tovar, (resume)
address: Aries 27, La Paz, Edo. Méx. 56516

Education
Bachelor in Law (graduated in April 2023)
CEFR English Level: C1, Certified

Professional Accomplishments Skill Set
Currently, Teaching English since April 2016 — SEP.

As an ICELT Certified Teacher, nurturing innovative
practices and developing academic materials for the
secondary school.

Customer Care Representative 03/2012 _ 07/2016 —AMEX.

American Express portraits itself as "The Big Leagues of the
Customer Care Industry.” And it came to be true. I
experienced working out the key performance indicators
in one of the most demanding business environments ever.

Tech Support 02/2006 – 03/2012 —TeleTech.

I gained years of expertise in the fine art of “consultative
sales.” In my last stages I was assigned as a team-leader…
becoming a practitioner of Continuous Improvement, Six
Sigma and LEAN methodologies.

Marketing Representative, 07/2005_11/2010 —CISE..

At “CISE Business Center” I redesigned their website and its
online advertising campaign” which fortunately resulted in a
great stream of new customers and in the opening of a new
branch establishment.

Lawyer.

Certicicate C1 in English.