Yasser Jamak Arostegui Castro

Ingeniero en diseño automotriz egresado del Tecnologico de Monterrey

Security and Technical Support Agent Teleperformance Mexico August 2021 – December 2021 - Handled inbound calls in English from U.S.-based customers for Xfinity (Comcast). - Provided technical support on internet connectivity issues, modem/router setup, and home network security. - Delivered effective troubleshooting while maintaining high customer satisfaction levels. - Logged cases in CRM systems and collaborated with other departments to resolve advanced issues.

Electric Vehicle Instrumentation — Instrumentation Lead Tecnológico de Monterrey · 2024 - Led the design and integration of the vehicle's cabin instrumentation system. - Selected appropriate sensors for each vehicle component. - Managed electrical connections and instrumentation layout across the cabin. - Collaborated with multidisciplinary teams to ensure system compatibility and functionality. Plastic Pallet Design Project — Mechanical Designer Tecnológico de Monterrey · 2024 - Designed a 6 kg plastic pallet using SolidWorks, capable of withstanding 1 ton of load. - Conducted mechanical resistance and stress analysis to validate the design. - Performed tension simulations and material optimization for durability. - Documented testing results and presented findings to faculty and peers.

Tecnológico de Monterrey, Campus Monterrey — Bachelor of Science in Automotive Design Engineering Monterrey, NL, México · Graduated: July 2025 Relevant Coursework: Vehicle Dynamics, Electrical Systems, Solid Mechanics, Automotive Design, etc.

- CAD Modeling (3D/2D): SolidWorks (CSWA), Siemens NX, , AutoCAD. - Simulation & Analysis (CAE): Finite Element Analysis (FEA), Static & Dynamic Analysis, Mechanical stress and tension analysis - Data Management (PDM/PLM): Teamcenter, SAP PLM, SolidWorks PDM. - Design Standards: GD&T, ISO Standards, DIN, ASTM, ANSI. - Design Methodologies: Design for Manufacturing (DFM), Design for Assembly (DFA) - Documentation & Control: Tolerance Stack-up Analysis, Bill of Materials (BOM) Management, Engineering Change Orders (ECO/ECN), Technical Drawing. - Experience in manufacturing processes - Advanced Microsoft Office Proficiency (Excel, Word, PowerPoint, Outlook) - Data Analysis and Reporting using Excel - Material Flow Optimization toward production lines - Production Planning and Control - Team Leadership and Development for operational success - Quality Assurance and Efficiency Monitoring - Electrical/Instrumentation: Sensor selection, cabin systems integration, instrumentation wiring - Languages: Spanish (native), English (Upper-Intermediate) (CEFR B2, Cambridge Linguaskill Certified), Japanese and German Knowledge