Assistant Cd Operations Excellence Manager - Colonia Bosques de las Lomas, México - Unilever

Unilever

Empresa verificada

Colonia Bosques de las Lomas, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job Title
:
The Assistant CD Operations Excellence Manager

Location
:
Mexico

Background & Purpose of the Job
We're looking for a leader with a passion to drive growth.

The Assistant CD Operations Excellence Manager is responsible to run smooth and effective back-end/customer facing operations to support business development team & customers.

The key deliverable is to implement & drive CD operational end to end processes & new capabilities with the coordination of support functions (SC, Finance, Digital, etc.), thus enabling business development teams to focus on core selling & business development roles.

The role should be seen as "Nerve Centre" for business unit for ensuring smooth back-end support for day-to-day operations, exceptional customer experience, delivery of Business Unit targets & seamless projects execution on time.

Who You Are & What You'll Do

Business processes & operating guidelines:

Operational Planning/ Target Delivery
Responsible for the development and implementation of new processes, procedures, and capabilities for effective and efficient BU operations.
Act as a liaison/partner between the BDM team and other internal business Partners (SC, Finance, Legal, etc.)
Monitor sale targets against plan and recommend action plans to reestablish performance objectives in line with agreed targets.
Responsible for overall coordination of LATAM cluster day to day CD operations including order cycle management and forecasting process alignment with demand planning team.
Implement timelines for submission of sales forecast, ensure accuracy of data to facilitate efficient order fulfilment by SC.
Understand customer management strategy in relation to Supply Chain & finance improvement initiatives.
Follow up with BDM /customers team on account receivable (AR) related issues.
Partner with CG Customer Service team to conduct RCA's with sourcing units on documentation issues.
Deliver CD Ops KPI to Target (e.g., overdues, RPP, Contracts compliance)
Lead CD Ops activities with key customers during JBP (Joint Business Planning) to provide strategies to further develop customer performance.
Trading Term Management
Follow up to ensure timely accrual of all Trading Terms in the system by BDMs Ensure proper tracking of trading terms / promotion

- budget vs actual by BDMs/Finance

NPD process execution
Coordinate & drive CD Ops related activities (e.g., registrations, customer setup, pricing, etc.,) for NPD projects launch.
Support project core team to remove bottlenecks to deliver projects on time.
Data Collection & Reporting
Provide support for KPI monitoring reporting such as overdue, demurrage reduction, RPP, Contracts compliance for BU.
Create value by data driven insights analysis from Secondary Sales & Stocks to enable growth.
Business Governance
Governance & Controls custodian where to play and how to play. Mandate Matrix execution for BU.
MCO collaboration and actions tracking.
Frameworks & Policies Compliance.
RPP and Contracts Compliance.

3rd party Management

Liaison with CD Ops CG resource monitor and ensure timeliness and compliance to key processes:
BMI & TTS Claim Tracker
Replacement Pricing Master
List Price Maintenance Master
New customer creation
Product Logistic
Customer Master Data

What You'll Need To Succeed

Bachelor's degree in relevant area (Supply Chain, Engineering, Business, International Business, Marketing, Finance, Economics)
5+ years of business experience, preferably in crossfunctional departments
Experience in either CD operations or Trade Category operations or Field Sales.
Ability to operate on a crossnational scale and develop remote management skills.
Strong communication and interpersonal skills are critical for success
Attention to detail, critical thinking, analytical, organization, and time management are essential skills.
Flexible working schedule to accommodate international cross function teams and time zones.
Excellent SAP APO, SAP ECC, Salesforce, and MS-Office skills.
Travelling may be required.

You're a born leader:
Entrepreneurial "Can Do" mindset to want to succeed

You're a dot connector:
Work to run smooth and effective back end operations to support business development team & customers

You love to win, and have fun doing it: You have a passion for winning in the marketplace and a passion for growing, and you're eager to put in the time and energy to help your business development team to win

You're a paradox navigator:
Supporting the business development managers in creating a new customer set up through UAPL - Unilever Asia Pacific Limited

What We Can Offer You

Culture for Growth |
Top Notch Employee Health & Well Being Benefits |
Every Voice Matters |
Global Reach |
Life at Unilever |
Careers with Purpose |
World Class Career Development Programs | **Check Out Our