Call Center Agent - Juárez, Juárez, Chih. - Coforge

    Coforge
    Coforge Juárez, Juárez, Chih.

    hace 14 horas

    Descripción

    Call Center Agent

    We are seeking a highly skilled Banking Call Center Agent to join our team at Coforge. As a key member of our customer service team, you will be responsible for providing exceptional support to customers across various banking products.

    About the Role:

    • Support customers with Credit Cards (lost/stolen reports), Checking & Savings Accounts, Debit Cards, Online & Mobile Banking, Bill Pay & Mobile Deposits.
    • Liaise with customers on Loans & Mortgages and other voice-related tasks as assigned.

    Requirements:
  • At least 6-9 months of call center experience in the banking sector.

The ideal candidate should possess strong customer service skills combined with effective communication and problem-solving abilities. Comfortable working extended shifts is also essential.
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Call center agent