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    • Customer Care Representative - Hermosillo - Intugo

    Intugo
    Intugo Hermosillo

    hace 1 semana

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    Descripción

    Bilingual Customer Service Agent

    We are seeking highly skilled and motivated individuals to fill the role of Bilingual Customer Service Agent at intugo.

    Key Responsibilities:

    • Provide exceptional customer service in a bilingual environment, ensuring that customers receive timely and effective support.
    • Troubleshoot complex issues across multiple platforms and devices, utilizing advanced technical skills.
    • Maintain punctuality and excellent attendance, adhering to a fixed schedule of 5 days on/2 days off weekly.
    • Cultivate strong relationships with customers, leveraging excellent communication and interpersonal skills.

    Requirements:

    • Basic computer skills, including proficiency in troubleshooting and software applications.
    • Advanced English language proficiency, both written and verbal.
    • Excellent work ethic, with a focus on delivering high-quality results.
    • Ability to work effectively in a team-oriented environment.

    Benefits:

    • Competitive base salary.
    • Comprehensive benefits package, including medical and dental coverage.
    • Uncapped commissions for top performers.
    • Ongoing training and growth opportunities.

    Working Conditions:

    • On-site work arrangement.
    • Flexible scheduling, with preference for day shift availability.
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Customer care representative