Customer Service - Monterrey, México - Envia

Descripción

• Base Salary of $13,000.00 to $15, Direct contracting with our company.
• Paid training.
• Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid)
• Courses for professional development.
• 50% of Major medical expenses and life insurance.
• Payroll advance for the days worked.
• Opportunity for development, growth and career plan.

• Bachelor's degree in International Business or a related field.
• Minimum 1 year of experience in customer service through phone calls.
• Advanced English.
• Sense of urgency.
• Proficient in Microsoft Office Suite.
  What activities will you be performing?
• Answer customer calls in a professional and courteous manner.
• Provide customer support by addressing their inquiries, concerns, or issues and providing a satisfactory solution.
• Create tickets to manage customer requests properly.
• Provide assistance and follow up to suppliers (logistics companies).
• Maintain constant communication with inbound and outbound customers.
• Provide assistance to both customers and colleagues.
• Contribute to continuous improvement by identifying key customer requests.

Join our dynamic team and be part of the exciting transformation of the logistics, technology and e-commerce industry as a
Customer Service.

• Bono de productividadIdioma:
• Inglés Avanzado (Deseable)