- Configuration and Customization :
- Configure Jira workflows, screens, fields, and issue types to align with the organization's processes.
- Customize Jira to meet the unique needs of different teams or projects.
- Assist with migration issues and provide technical support for the migration process to ensure that it runs smoothly and efficiently
- User Management :
- Manage user accounts, groups, and permissions within Jira.
- Ensure that each person has the appropriate user role and privileges assigned.
- Integration and Automation :
- Handle integrations with other tools to enhance Jira's functionality.
- Develop custom workflows, apps/plugins, and integrations as needed.
- System Maintenance :
- Maintain overall system efficiency by monitoring performance, addressing bottlenecks, and optimizing configurations.
- Troubleshoot issues related to Jira functionality and performance.
- Innovate and iterate on improvement processes and share the learnings.
- Documentation and Training :
- Document processes, best practices, and guidelines for Jira usage.
- Provide training and support to users on Jira features and functionality.
- Conduct Office Hours, Forums, Awareness and Working sessions.
- Team Ceremonies:
- Actively participate in all team agile meetings:
- Backlog Refinement/Planning
- Stand-ups
- Retrospectives
- Experience : Prior experience as a Jira Administrator or similar role.
- Technical Skills :
- Proficiency in configuring Jira workflows, permissions, and customizations.
- Familiarity with Jira Cloud administration.
- Knowledge of Jira apps, add-ons, and plugins.
- Communication Skills : Ability to bridge technical and non-technical communication gaps. Must have excellent planning and communication skills, flexibility to accommodate working across different time zones and sensitivity to cultural and geographical differences.
- Problem-Solving : Strong troubleshooting, analytical, and problem-solving skills.
- Nice to Have :
- Familiarity of other Atlassian products: Jira Service Management, Confluence, Compass, Jira Product Discovery, Assets.
- Knowledge of: GitHub, Linux, Python, Shell/Bash, Rest API.
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Jira Cloud Administrator - Ciudad de México - Ford Brasil
Descripción
The DT&E (Developer Tools & Enablement) Planning and Integration Team is looking for a Technical Project Manager with strong Jira Cloud Administration skills to lead, manage, and accelerate our enterprise backlog migration from Rally. As a Jira Cloud Administrator, you'll play a critical role in managing and optimizing the Ford ET Jira platform. Jira is widely used for project management and issue tracking, making your expertise essential for ensuring teams can use it effectively to manage projects and track progress. The successful candidate should be capable of working collaboratively as part of an Agile team and should be able to work independently utilizing best approaches and will be part of the technical development team. The Planning and Integration Team owns and manages the following enterprise tools: Jira; Rally; Tasktop; Blueprint; and Utility tools for Ford Motor Company.
Responsibilities:
Qualifications:
Requisition ID : 30409
