Vice President Sales Sr Manager Credit Cards Partners - Monterrey, N.L., México - Citigroup Inc.

Descripción

The National Sales Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

• Support the US Consumer & Commercial Banking group in the development and execution of Sales Reporting. Position will be responsible for development and support of data sourcing, application and report components.
• Work with senior leadership and business analysts to understand and document business needs for Sales Reporting.
• Produce Sales performance reporting/business intelligence for all levels of the Consumer Banking organization; Audience includes Field Leadership, Product, Segment and Senior Leadership; Development lifecycle includes data analysis, KPI development, report design, and process/delivery automation.
• Design, enhance, and maintain database objects hosted in Oracle, Teradata, and similar platforms.
• Perform detailed analysis of data structures, indexes, partitions, and related database objects in order to provide recommendations for/implementation of strategies for data storage and performance optimization.
• Perform periodic reviews of security configuration, information privacy controls, and access audits to ensure that data storage and accessibility adhere to corporate standards.
• Work with team members to coordinate and collaborate on development projects, maintenance, and BAU tasks related to reporting and business intelligence development and data management.
• Development and support of multiple data integration tasks (ETL) to support reporting.
• Provide on-going data validation and performance metrics related to data integration.
• Ensure automated reporting processes are running as expected.
• Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years relevant experience
• Analytical background with technical and problem solving skills
• Ability to balance multiple projects and deadlines
• Excellent verbal and written communication skills
• Ability to work in a fast-paced team environment

Education:

• Bachelor's/University degree, Master's degree preferred

Principales Responsabilidades:

• Liderar equipos de televentas para lograr objetivos comerciales de acuerdo con las metas predeterminadas, incluido el crecimiento de ventas e ingresos.
• Supervisar las ventas, el servicio, las operaciones y el crédito diarios para garantizar que todas las actividades de ventas y operaciones cumplan con un alto nivel de estándares de desempeño y cumplan con las políticas internas, las pautas y también los requisitos reglamentarios.
• Supervisar el control y el cumplimiento de las políticas y procedimientos operativos definidos y garantizar que se mantengan prácticas de ventas adecuadas en todo momento.
• Supervisar y motivar a la fuerza de ventas sobre las actividades y el desempeño de ventas.
• Diseñar e implementar estrategias para generar 535K Tarjetas de Crédito para la meta comercial anual.
• Análisis de rentabilidad del portafolio de Tarjetas de Crédito.
• Brindar capacitación, entrenamiento y apoyo para garantizar que el personal brinde ventas y servicios de manera efectiva.
• Mantenerse actualizado sobre el mercado y el cliente. Apoyar el lanzamiento de nuevos productos y el desarrollo/implementación de programas de marketing.
• Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando
• consideración por la reputación de la firma y la salvaguardia de Citigroup, sus clientes y activos, impulsando el cumplimiento de las leyes, reglas y regulaciones aplicables, adhiriéndose a la Política, aplicando un juicio ético sólido con respecto al comportamiento personal, la conducta y las prácticas comerciales, y escalando, administrando y reportando problemas de control. con transparencia, así como supervisar eficazmente la actividad de otros y crear responsabilidad con aquellos que no mantienen estos estándares

Requisitos

Educación académica:

• Licenciatura mínima
• Maestría (Preferencial)

Experiencia laboral:

• Experiencia en ventas
• Gestión y administración del trabajo en equipo.

Conocimiento:

• Productos y procesos bancarios
• Seguimiento para alcanzar los objetivos de ventas.
• Inglés mínimo 60%

Conocimiento Tecnológico:

• Microsfot Office
• Disponibilidad de viaje

Experiencia:

• Experiencia mínima de 6 años.

Habilidades y competencia:

• Comunicación
• Liderazgo
• Negociaciones
• Redes
• Metas funcionando

Job Family Group:

Job Family:

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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