Medical Intake Coordinator – ABA Services - Mexico City - NEVRAM

    NEVRAM
    NEVRAM Mexico City

    hace 1 día

    Descripción

    Job Type: Full-Time | Monday–Friday | EST Time Zone | $5–$8/hr

    About the Role:

    We are seeking a compassionate and organized Medical Intake Coordinator to support families starting ABA therapy. You will guide clients through the intake process, coordinate with clinical teams, verify insurance, and ensure a smooth start of services.

    Key Responsibilities:

    • Serve as primary contact for new client inquiries and referrals
    • Guide families through the ABA intake process and required documentation
    • Verify insurance eligibility and explain benefits to families
    • Schedule initial assessments and coordinate with clinical staff
    • Maintain accurate records in EHR/CRM systems
    • Collaborate with authorization, billing, and clinical teams
    • Provide excellent customer service and follow-up support

    Qualifications:

    • High school diploma required; Associate's/Bachelor's preferred
    • 6+ months experience in medical intake, healthcare admin, or patient coordination
    • Familiarity with insurance verification and healthcare documentation
    • Strong organizational, communication, and multitasking skills
    • Proficient in Microsoft Office; experience with EHR/CRM systems
    • Available to work in EST time zone

    Preferred Skills:

    • Experience with ABA therapy, behavioral health, or pediatric services
    • Knowledge of ABA terminology and therapy processes
    • Experience working with children with autism or developmental disabilities

    Requirements:

    • Personal laptop/computer, reliable internet, noise-canceling headset, quiet workspace

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