Supplier Mgr Supplied Servs - Azcapotzalco, México - HSBC

HSBC
HSBC
Empresa verificada
Azcapotzalco, México

hace 2 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción
Some careers have more impact than others.


If you're looking for a career where you can make a real impression, join GSC HSBC and discover how valued you'll be.


HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP TPRM Case Manager.


Principal Accountabilities and Responsibilities:

  • Lead, manage and motivate the team of Hub resource
  • Ensure that the team members are managing day to day transactional requirements of the customers in an efficient manner and in line with the agreed framework & SLA's
  • Work with the Global Hub teams team to ensure maximum efficiency and coordinate various deliverables across the Hubs
  • Manage Hub resource performance, conducting regular 121's and performance appraisals
  • Understand performance across the team and track against agreed service levels
  • Ensure that the Hub resource is skilled to meet demand and work closely with the MI & reporting team to ensure that demand is understood and capacity and skills are available to support it
  • Identify and support development opportunities for Hub resource
  • Escalate any issues in a timely manner to the Third Party Management Hub Lead.
Requirements

Functional Knowledge

  • The ability to demonstrate outstanding people management / leadership skills during times of significant change / creation of a new 'function' or initiatives
  • A good understanding and experience of the Global Businesses and Global Functions within a Bank.
  • Prior Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm would be desirable
  • Demonstrable examples of team work and collaboration with internal and external customers
  • Attention to detail and proactive awareness of internal and external policies
  • Have excellent communication, coaching and influencing skills with peers, subordinates and suppliers
  • A good understanding of the regulatory environment within the region and knowledge of 3rd party risk
  • Excellent written and verbal communication skills and proficient in MS tools
  • Prior experience of working across 1 or more Risk Domains would be desirable (providing support and guidance to business functions);
  • Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing)
  • People Risk,
  • Legal Risk,
  • Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud)
  • Financial Reporting and Tax Risk,
  • Regulatory Compliance Risk,
  • Strategic (Reputational) Risk,
  • Model Risk
You'll achieve more when you join HSBC


At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.

Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

**Issued by HSBC Electronic Data Processing (México) Private LTD
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