Client Support Associate - Mexico City - Persona

    Persona
    Persona Mexico City

    hace 4 días

    $30,000 - $50,000 (USD) por año
    Descripción

    Client Support Associate

    We are a talent agency recruiting, training and staffing talented remote professionals. This role is integral to our growth and success.

    • We support everyone we hire with training mentoring and technology resources so they can do their best in roles involving direct engagement with clients as front-line representatives.
    1. Show prompt accurate friendly customer service responding to customer inquiries through text calls tickets emails collaborating cross-functionally resolving issues ranging from billing technical challenges using a customer-focused needs-based approach educating supporting clients daily providing weekly monthly quarterly goals maintaining high attention detail mastering video streaming protocols basic understanding networking committing long-term full-time working US business hours Pacific Time Central Time Eastern Time dedicated career-oriented candidates seek fast-paced collaborative environment warm company culture benefits permanent ability work anywhere world stable income unlimited paid time off health insurance subsidy annual bonuses performance tech allowance opportunity paid currency choice

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Mexico City