Maintenance Coordinator - Guanajuato, México - Gordian Staffing

Gordian Staffing

Empresa verificada

Guanajuato, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Description:

Gordian Staffing, A New Way of HR

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions.

Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.

Get to know our customer:

The company is only focused on association management services; they provide services with the highest quality standards in order to protect the important value of those Homeowner Associations.

We are looking for a Maintenance Coordinator to support the following activities:

Process work orders as received by confirming receipt to the homeowner and assigning the appropriate vendor.
Maintain good rapport with property owners, promptly responding to work orders and providing updated timelines as projects are scheduled.
Adhere to the corporate service inquiry procedure for logging calls.
Draft correspondence as directed to both owners and vendors. Send QA correspondence to owners and record responses.
Forward all maintenance issues/requests to the appropriate staff or vendor via the CRM Work Order program.
Respond to homeowners submitting maintenance requests through the website.
Follow up with vendors to confirm the scheduling of appointments with owners to ensure maintenance requests are promptly addressed.
Work with vendors to receive setup documents (W9 and insurance cert) and send appropriate insurance renewals as required.

Phone Volume:
Low to Intermediate (around 30% of the time)

Work schedule
Daylight saving: 7:00 to 16:00 CST MEX.

Regular schedule: 8:00 to 17:00 CST MEX

_This role is remote, and we only hire in Mexico for this position._

We offer