Intake Representative - Zapopan, México - Intugo

Intugo

Empresa verificada

Zapopan, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

_ADVANCED ENGLISH SKILLS REQUIRED_

HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_

THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.

RESPONSIBILITIES:

RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.
MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.
DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.
SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.

QUALIFICATIONS:

PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
CUSTOMER SERVICE ORIENTATION.
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.

SCHEDULE MONDAY - FRIDAY 9:00 AM - 6:00 PM

SALARY AND BENEFITS MONTHLY BASE SALARY $16000 PESOS (WEEKLY NET $3,450 APPROX)